General info

When will Defqon.1 2024 take place?

We proudly present Defqon.1 Weekend Festival: 4 days of power from June 27th till June 30th in 2024! 

What are the festival times?

Thursday from 17:30 until 23:00 CEST
Vrijdag from 11:00 until 23:00 CEST
Zaterdag from 11:00 until 23:00 CEST
Zondag from 11:00 until 23:00 CEST

What will be the line-up?

You can check out the complete 4 day line-up of Defqon.1 Power of the Tribe via the button below. 

Where does Defqon.1 2024 take place?

Defqon.1 takes place at

Evenemententerrein Biddinghuizen
Spijkweg 30, Biddinghuizen
The Netherlands.

Is it possible to visit Defqon.1 from Friday till Sunday?

3-day Weekend Tickets aren't available. A Weekend Ticket always grants you access to all 4 days of power at Defqon.1. It is of course possible to join Defqon.1 from Friday onwards with a Weekend Ticket, in case you can't make it on Thursday.

What is the minimum age to enter the event?

The minimum age for visiting Defqon.1 is 18 years. There will be strict age and identity checks at the entrance, thus make sure you bring your ID (drivers license, ID, passport).  

(A copy of your ID is not valid). 

What is the policy on drugs at Defqon.1?

The drugs policy at Defqon.1 is zero-tolerance. This means that all types of drugs are prohibited. This also includes weed and hash. If drugs are found, you will be handed over to the police.

Are there three-day Weekend Tickets available?

No, there is only one kind of Weekend Ticket available (both regular and premium) which grants you access to all 4 days of power (from Thursday till Sunday). Day tickets will be available for Friday, Saturday and Sunday.

What kind of tickets are available?

There are multiple ways to join Defqon.1:

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Ticket [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are available in the add-on shop.

Are you offering wheelchairs for rent at Defqon.1?

No, we're not offering any options to rent a wheelchair at Defqon.1

What are the sizes of the entrances at the festival grounds?

The entrance gates are all 1 meter wide. All entrances will be paved.

Are there any special parking spots for disabled visitors?

Yes, there are. You can enter the regular parking field and ask one of the traffic wardens. They will refer you to the disabled parking spaces. 

Are there toilets available for people with any disability?

Yes, we're offering showers and toilets for disabled visitors. Please visit our info point, one of our camping stewards will assist you to the right place.

How many drinks can I bring on the Campground?

You can bring in a maximum of 4,5 liters per person for soft drinks and drinks that contain less than 14,5% alcohol

Can I work at Defqon.1?

Yes, it's possible to work at Defqon.1 through one of our partners below:
- If you're interested in working a bar shift, you can send an email to info@solideventcrew.com
- If you're interested in volunteering for sustainability initiatives, you can send an email to volunteers@revolutionfoundation.nl

Tickets

What kind of tickets are available?

There are multiple ways to join Defqon.1:

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Ticket [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are available in the add-on shop.

When can I personalize my ticket?

It's now possible to personalize and download your Defqon.1 2024 tickets. All the main buyers have received an email about this or you can use the button below.

Can I sell or buy my tickets via Ticketswap?

Yes, it is now possible to sell or buy tickets via Ticketswap. Please note that you cannot sell or buy Travel & Stay Packages via Ticketswap. We do not recommend buying tickets through platforms other than our website or Ticketswap. Q-dance is not responsible if you purchase fake or second-hand tickets

When do I receive my tickets?

It's now possible to personalize and download your Defqon.1 2024 tickets. All the main buyers have received an email about this or you can use the button below.

What is the Waiting List?

The Waiting List offers you the opportunity to get your hands on sold out tickets in case these become available again due to a variety of reasons. By registering yourself, you have a chance at getting your hands on tickets that have become available again. You will receive an email when your preferred ticket is available. Keep in mind that you’ll need to complete your order within 72 hours. First come is first served. 

Where can I order add-ons?

Add-ons as parking tickets, lockers and bus tickets are available in the steps after the travel & stay step in the ticketprocess. Have you already purchased tickets in a previous transaction and you would like to add add-ons such as parkingtickets and lockers? You can visit the ticketshop and click 'Add products to a previous order'.

How many tickets am I able to purchase in one order?

During the Dediqated Sale, you will be able to buy 4 tickets per order. You can purchase 9 tickets per order during the General Sale.

Exception to the above is when you buy tickets in combination with a Travel & Stay package. The maximum amount of tickets you can buy with a Travel & Stay package is the maximum amount of occupants of your purchsed accommodation. For example, if you purchase a 20 person Friends Camp, you can also purchse 20 tickets. 

What is included with a Weekend Ticket?

With a Defqon.1 Weekend Ticket, you'll get access to all four days of power, allowing you to explore both the Holy Grounds and the Campgrounds to the fullest. A Weekend Ticket always includes access to the Campgrounds, including The Wasted Lands. All you need to do is bring your own tent, or you can always upgrade your stay with one of the Travel & Stay Packages. Summarized, a Weekend Ticket includes:

  • - Access to the Campgrounds 
  • - Access to The Wasted Lands
  • - The Gathering on Thursday
  • - Friday
  • - Saturday
  • - Sunday
  • - Monday check-out

Are there spread-payment option available?

Yes, we offer spread payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.

Which payment methods are available?

Here is a list of all payment methods:

  • iDEAL = NL
  • Bancontact = BE
  • Sofort = AT, BE, CH, DE
  • Klarna = AT, BE, DK, EE, FI, FR, DE, GR, IE, IT, LV, LT, NO, SK, SL, ES, SE, GB, US, NL
  • Maestro = every country
  • MasterCard = every country
  • VISA = every country

My payment is still pending, what can I do?

When your payment is still pending, Paylogic is still processing your payment. If your payment is still pending after 30 minutes, please contact Paylogic via the button below. Don't forget to mention your email address so they can provide you with the best possible service

I haven't received my confirmation email, what can I do?

It could take a couple of minutes before you receive your confirmation mail. Please be aware that this email could also end up in your junk folder. Still haven't received anything? Please contact Paylogic through customerservice.paylogic.com, they are able to check more specifications of your order. 

How can I change the name on my ticket?

You can change the name of the ticket(s) in your order through the Paylogic MyOrder page.

Please note that the new order will always be on the name of the main buyer of the original order. Also, the name change will be paid by the main buyer of the original order.

To change the name on your ticket, please follow these steps:
1. Go to the MyOrder page via de 'Manage order' button in the confirmation mail
2. Select 'Name Change'
3. Fill in the email address of new attendee
4. Proceed to check out ( name change request is sent upon checkout completion)
5. New attendee can personalise new ticket through the button in the invite email

Please be aware that there is a fee of 5,- to use the Name Change Tool.

Does my Travel & Stay package include tickets?

You have to select a ticket option while completing your Travel & Stay order. You first select the number of tickets. Thereafter, you select the kind of tickets (for example, a weekend ticket). After the Travel Sale on October 24th, it will also be possible to buy a Travel & Stay package without a ticket. Please select the option 'no ticket'. 

Waiting List

What is the Waiting List?

The Waiting List offers you the opportunity to get your hands on sold out tickets in case these become available again due to a variety of reasons. By registering yourself, you have a chance at getting your hands on tickets that have become available again. You will receive an email when your preferred ticket is available. Keep in mind that you’ll need to complete your order within 72 hours. First come is first served. 

Where do I sign up to the Waiting List?

You can register yourself to the Waiting List via the button below. 

Does the Waiting List guarantee me tickets?

No, the Waiting List doesn’t guarantee you tickets. You can submit to the Waiting List for free, but be aware that it doesn't guarantee you tickets. First come is first served, so don't wait too long! 

Do I already have to pay my order when I submit myself to the Waiting List?

No. You can subscribe to the Waiting List for free. You will receive an email when the tickets of your preference will become available again. From this moment, you will have 72 hours to complete (and pay) your order.

Do I receive a confirmation email after I submit myself to the Waiting List?

Yes. You will receive a confirmation email after you submit yourself to the Waiting List. Please also check your junk folder, the email could end up in there. From this moment, you will have 72 hours to complete your order. 

Is Defqon.1 sold out?

No, Defqon.1 2024 is not completely sold out yet, certain ticket types are still available via the button below. You can register yourself for the Waiting List in case your preferred tickets are no longer available.

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Tickets [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are available in the add-on shop.

Will Priority Parking cards become available again through the Waiting List?

No, there is no chance of obtaining a Priority Parking card when registering for the Waiting List. The Waiting List only applies to sold-out ticket types.

  • - Weekend Tickets (4 days)
  • - Friday Tickets
  • - Saturday Tickets (SOLD OUT) 
  • - Sunday Tickets
  • - Premium Weekend Tickets (4 days)
  • - Premium Friday Tickets
  • - Premium Saturday Tickets (SOLD OUT)
  • - Premium Sunday Tickets (SOLD OUT) 

Travel & stay

When will Travel & Stay Packages become available?

Travel & Stay Packages will be available during the Travel Sale. The Travel Sale has started. Use the button below to enter the shop.

I have a disability, can I still purchase a Defqon.1 Travel & Stay package?

Please contact travel@q-dance.com, then we will do our best to find a suitable accommodation for you!

Can I book extra items with my travel package, such as breakfast?

Breakfast and other extra items can be pre-ordered during the booking process! Forgot to add your breakfast or another extra item? Please visit the shop again to add the extra item to your booking or contact us at travel@q-dance.com and we will do our best to help you out!

I can't find my order number, what can I do?

Please start by checking if the order is completed in the account. If you still cannot find the right order, please contact travel@q-dance.com and we’re more than happy to help.

My account doesn’t show my original booking, which order number do I need to fill in?

You need to add the order number found in the confirmation e-mail from Paylogic. It contains 9 digits and starts with a 1. 

Are there any shuttles going to and from Landal Veluwemeer, Molecaten Flevoland, Europarcs Bad Hoophuizen, Europarcs De IJssel Eilanden or Europarcs Veluwemeer?

Each park package includes a daily shuttle bus from and to Defqon.1 for each person. The shuttle will run once every hour from 10:15 until 19:00 and from 22:00 until 02:00 . Please keep in mind that at the end of each day of Defqon.1 the shuttle can be crowded, so it is possible that you will need to wait a little while. 
Please download your transfer voucher before checking in at the reception of the park where you are staying, you need this to collect the wristband needed for the shuttle bus.

Are there any transfers going to and from the hotel that I booked through a travel package?

Each hotel package includes a return transfer on Saturday per person. The other days are not included in the package, these transfers can be purchased separately. The transfers go towards Defqon.1 and back to the hotel once a day.

 Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher by default, any extra transfers you may have purchased will be shown under 'items' on your transfer voucher. The hotel transfers will run at set times, communicated 2 weeks prior to Defqon.1.

Are there any bus tranfsers on Friday from and to Defqon.1?

Separate transfers are not offered for Friday. Only international transfers, hotel transfers and park transfers are available. For more info, check the webshop for all the available transfer options.

When will I receive the transfer times?

You will receive the transfer times 2 weeks prior to Defqon.1 by e-mail. Please check your spam inbox and read the transfer e-mail carefully. Please keep in mind that there are fixed transfer times, if you don't make it on time to the transfer bus, Q-dance Travel cannot arrange any substitute transportation or provide refunds.

Can my friends join me at my pre-booked accommodation with their own tent?

No, both The Highlands Campground and The Sanctuary Campground are only open for guests with a booked accommodation. So, people with a bring-your-own tent cannot join you at The Higlands Campground and/or The Sancturay Campground.

Can I resell my travel package?

You cannot resell your travel package through Ticketswap. However, we can change the name on an order (administrations costs of €32,50 are applicable to a name change). Please send your request to travel@q-dance.com. Adjustments can be requested until Junst 1st, 2024.

What is The Highlands Campground?

The Highlands Campground is a part of our Defqon.1 Campground which offers a real Defqon.1 experience. Enjoy free shower facilities, a big chill area with free charging stations to recharge your devices and many more perks. Gather all your fellow Warriors and join us in one of the pre-setup accommodations.

The Highlands Campground has a variety of different accommodations, such as the well-known Defqon.1 Tent and the Defqon.1 Pyramid that become yours to keep after the weekend. Prefer even more comfort? Check out The Pampus or The Boss tent for you and your friends or spend this weekend in one of our Tipi's.  The Highlands Area is only accessible for people who have an accommodation on the Highlands Campground.

Can my friends visit me at The Highlands Campground if they haven't booked an accommodation at The Highlands Campground?

No, The Highlands Campground is only accessible if you booked an accommodation on this campground.

Can my friends visit me at The Highlands Campground if they have booked an accommodation on The Sanctuary Campground?

No, The Sanctuary Campground is only accessible if you booked an accommodation on this campground.

What is The Sanctuary Campground?

The Sanctuary is a part of the campground filled with pure luxury. Here you’ll find our most luxurious accommodations and facilities. The spacious area has a large chill area with a (cocktail-) bar, food area, fire pit, Wi-Fi, separate sanitary facilities and a 24-hour service desk. On the Sanctuary campground you can find the full-service Sanctuary Restaurant with breakfast, lunch, dinner or just for a drink.

No stress about your electronics, each package at The Sanctuary Campground comes with power in your accommodation! Go for a breakfast pick-up box, the make-up artist or the hairdresser! Besides all of this, you will also have access to our free wellness area with hot tubs and a sauna or get completely relaxed with one of the massages. This is the perfect location to chill before the start of your day! The Sanctuary Area is only accessible for people who have an accommodation on the Sanctuary Campground.

If you go for the ultimate stay at the Sanctuary, you will be the first to be able to add priority parking to your package to ensure a smooth experience. So, treat yourself to a Sanctuary package and go all out.

Can my friends visit me at The Sanctuary Campground if they haven't booked an accommodation at The Sanctuary Campground?

No, The Sanctuary Campground is only accessible if you booked an accommodation on this Campground.

Can my friends visit me at The Sanctuary Campground if they have booked an accommodation on The Highlands Campground?

If you have booked an accommodation on the Highlands Campground you will not have access to The Sanctuary Campground accommodations. 

What are my options for the Sanctuary restaurant?

The Sanctuary Restaurant is accessible for all the people who stay on the Sanctuary Campground. Every day a full breakfast, lunch and dinner will be served in the Sanctuary restaurant. In addition to that, you can also walk in for a nice beverage, a cocktail or for one of the small snacks.

Can my friends join me at my pre-setup accommodation with their own tents?

No, both The Highlands Campground and The Sanctuary Campground are only accessible for guests with a booked accommodation. So, people with a bring-your-own tent cannot place their tent at The Highlands or The Sanctuary or visit you at The Highlands Campground and/or The Sanctuary Campground. 

My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?

No, The Friends Camp is only accessible if you booked the Friends Camp package.

Can you go to The Friendscamp, The Sanctuary or The Highlands with a regular parking ticket?

Yes, a regular parking card grants you access to these Camping Grounds if you have booked an accommodation at The Sanctuary or The Highlands or if you have a spot at The Friendscamp.

Can I take my booked tent home?

The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1 2024. Other tents are rental accommodations and cannot be taken home. 

What does the surcharge in my booking mean?

The package price is based on the accommodation with full occupancy. A surcharge is applied when you have not selected the maximum number of persons to join you in the accommodation. For example, a surcharge applies when you select 3 persons for a 4-person accommodation. The surcharge is not the same as the accommodation deposit and will not be refunded after departure. Still in doubt? Email your question to travel@q-dance.com.

I want to go to Defqon.1 but not for the whole weekend, which package can I book?

The hotel packages are the best option if you want to go for one of multiple days. All the other accommodations can only be booked from Thursday until Monday.  

Do I have to pay a deposit?

For several accommodations, a deposit must be paid online in advance. Each deposit amount is mentioned on the webpage of the accommodation.  If this applies to your booked accommodation, you will receive a separate e-mail approximately 3 weeks prior to Defqon.1 2024. Please keep an eye on your spam as well! The deposit cannot be paid on-site. The check-in can only proceed after the deposit has been fully paid, so please pay on time. 

My friends later decided to go to Defqon.1 as well. Can I add someone to my booking?

It is possible to add someone to your booking if your accommodation isn’t fully occupied and if there are still Defqon 1. Weekend Festival Tickets available.

You can e-mail travel@q-dance.com with your order number and the amount of people you would like to add to your booking. Please note that an administrational fee of €32,50 applies to changing bookings.

Can I cancel my order free of charge?

You can cancel your booking during the lawful period according to Dutch consumer law. After this period, it is unfortunately no longer possible to cancel your booking free of charge. 

I am trying to book an accommodation, but it appears to be sold out?

It can be that the accommodation that you desire is sold out, but it can also be that some people are finalizing their booking. Please see if you can find an alternative to your wishes and remember to become a dedicated member and be one of the first for the next edition.   

Will there be a spread-payment option available?

Yes, we offer spread-payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.

How can I register an organized bus trip?

Planning to travel to the Holy Grounds by an organized bus trip? Register your bus for you and your friends by clicking on the button below and experience all the benefits such as a free drop-off. Be aware that this has to be an organized bus trip, so for example, by a touring car. It's not possible to register a bus which is rented by yourself.

Camping

At what time can I check in and what time do I have to check out of my accommodation at the Defqon.1 campsite?

  • Thursday, from 12:00
  • Friday, all day and night
  • Saturday, all day and night
  • Sunday, all day and night 
  • Monday, check out before 12:00

When can I enter the campsite and when do I have to leave?

  • The campsite opens on Thursday 12:00 
  • The campsite closes on Monday 12:00 

How do I get access to the Campgrounds of Defqon.1?

The Campgrounds of Defqon.1 are only available in combination with a Weekend Ticket or by booking a Travel & Stay Package which includes a Weekend Ticket. You can also access the Campgrounds even if you're not staying there, just as long as you are in possession of a Weekend Ticket.

Do I have to buy a Camping Ticket if I want to stay at the Defqon.1 Campgrounds?

No, we don't offer separate Camping tickets. Access to the Campgrounds is always and only included with a Weekend Ticket. 

I have a disability, is it possible for me to stay at The Campgrounds?

Please contact travel@q-dance.com, then we will do our best to find a suitable solution for you!

What is The Highlands Campground?

The Highlands Campground is a special area which offers a new experience to your Defqon.1 weekend. Enjoy the free access to shower facilities, a restaurant with amazing food and drinks and lots of sitting and spots where you can chill and hang with your Weekend Warriors. Gather all your friends and join us at the new location. The Highlands Campground has a variety of different tents, such as the well-known Defqon.1 Tent and the new Defqon.1 Pyramid that become yours to keep after the weekend. Prefer even more comfort? Check out The Pampus or The Boss tent for you and your friends or spend this weekend in one of our Tipi's. All tents are set up for you, so no hassle with setting up. Just check in and go!

What are my options for breakfast at The Highlands?

Kickstart your morning with a Highlands Grab&Go Breakfast box. Pre-order this 3-day Breakfast (Friday, Saturday & Sunday) in the shop. This Breakfast box is also available in a vegetarian option.

What is The Sanctuary Campground?

The Sanctuary Campground gives honour to its name. This campground is filled with luxurious accommodations, activities and privacy. The spacious area has separate sanitary facilities, a bar, food area, chill area, Wi-Fi and a 24-hour service desk. This is only for the Weekend Warriors who stay at The Sanctuary Campground. No stress about your electronics, each package at The Sanctuary Campground comes with electricity!

Besides all of this, you will also have access to our Wellness area, which has sauna's, jacuzzi's and massages, so the perfect location to chill before the start of your Defqon.1 day! There is also access to breakfast, a make-up artist and even a hairdresser!

What are my options for breakfast at The Sanctuary?

At the Sanctuary Campground you have multiple Breakfast options to choose from. You can choose for the Sanctuary Restaurant where you can enjoy a full breakfast with all kinds of different breakfast options. Do you prefer to have a relaxing breakfast in front of your accommodation? No problem, you can pre-order a 3-day breakfast box (also available in a vegetarian option) in the webshop or grab something to eat from our food corner.

    What is The Warrior meal?

    • Start your Defqon.1 weekend with an exclusive shared dining dinner combined with live cooking. Drinks are not included. 
    • Where is The Warrior meal?

    The Warrior meal will be served at The Sanctuary Restaurant. 

    • At what time does the Warrior Meal start?

    The Warrior Meal is between 14:30 - 17:30.

    • Does it matter at what time I arrive?

    As long as you arrive between 14:30 and 16:00 there is plenty of time to eat.

    • I am a vegetarian; can I also participate in the warrior meal?

    Yes, you can! There are several vegetarian dishes included in this meal.

    • Why is The Warrior meal so early?

    This is to make sure everyone can go to the Gathering on time. 

    • What if I have certain allergies?

    Our chefs do their utmost best to take certain allergies into account. However, we can never guarantee that no form of a certain substance is present in a product.

    • Are drinks included in The Warrior meal?

    No, drinks are not included.

    • What can you expect of The Warrior meal?

    This is a surprise, but it will be an exclusive shared dining dinner with a live cooking experience an outstanding ambiance and the perfect opportunity to meet your fellow Warriors. 

    • Do I need to make a reservation for The Warrior Meal?

    No, you don’t need to make a time reservation for the Warrior Meal. If you pre-ordered your Warrior Meal, you will receive a voucher for your Warrior Meal during check-in. Please hold on to your voucher, no voucher = no Warrior Meal 

    Can my friends visit me at The Sanctuary Campground if they haven't booked an accommodation at The Sanctuary Campground?

    No, The Sanctuary Campground is only accessible if you booked an accommodation on this campground.

    My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?

    No, The Friends Camp is only accessible if you booked the Friends Camp package.

    Can my friends visit me at The Sanctuary Campground if they have booked an accommodation on The Highlands Campground?

    No, The Sanctuary Campground are exclusively accessible for those who have booked an accommodation on The Sanctuary Campground

    Can my friends visit me at The Highlands Campground if they have booked an accommodation on The Sanctuary Campground?

    No, The Highlands Campground are exclusively accessible for those who have booked an accommodation on The Highlands Campground.

    Can I take my booked tent home?

    The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1. Other tents cannot be taken home.

    I want to go to Defqon.1 for 1 night, can I stay at the Campgrounds?

    You will only have access to the Campgrounds when you have purchased a Weekend Ticket. If you have purchased two consecutive day tickets and you wish to spend the night, please consult our Travel & Stay options to book a hotel.

    I am bringing my own tent, where can I stay?

    Enter the festival through one of the designated Campgrounds entrances and our camping staff will show you where you can set up your tent.

    How many people can stay at a Friends Camp?

    A Friends Camp can be booked for 10 to 50 persons. Want to spend the Defqon.1 weekend with more than 50 Warriors at 1 Friends Field? Adding people to your Friends Camp is only based on availability. Please contact us via travel@q-dance.com

    Is it possible to modify the amount of people in my Friends Camp booking, after purchasing?

    Depending on availability, it is possible to add people to your Friends Camp booking, up to a maximum of 50 people. Just send an email to travel@q-dance.com and we will arrange this for you. Additional fees and a €32,50 admin fee apply.

    If you want to lower the amount of people in your Friends Camp, there are no refunds.

    I have a day ticket, can I access The Wasted Lands?

    No. The Wasted Lands is only accessible for those who hold a Weekend Ticket.

    Can I bring a gass stove to the Camping Grounds?

    All forms of gas cylinders are no longer allowed on the Defqon.1 Campsites. Be aware that this has changed compared to previous years. This decision has been made on behalf of local government services. Small disposable BBQs are still allowed.

    Add-ons

    When can I buy add-ons?

    Add-ons such as bus tickets, parking cards and shuttle bus tickets are available from the first sale, in the ticketshop after the Travel & Stay steps.

    Which add-ons can I buy?

    You are able to purchase the following add-ons:

    • Parking cards
    • Lockers
    • Shuttle bus tickets
    • Park + Ride tickets
    • Bus Transfers
    • Travel Package add-ons

    Please note that you can only buy add-ons which match with your ticket order. For example: someone with a day ticket can't buy a shuttle bus ticket. 

    Which add-ons can I buy as a day visitor?

    You can purchase the following items as a day visitor: 

    • Parking card Friday
    • Parking card Saturday
    • Parking card Sunday
    • Festival Locker Friday - Regular
    • Festival Locker Friday - Large
    • Festival Locker Saturday - Regular
    • Festival Locker Saturday - Large
    • Festival Locker Sunday - Regular
    • Festival Locker Sunday - Large

    Which add-ons can I buy as a Weekend visitor?

    You can purchase the following items as a weekend visitor:

    - Parking card Camping
    - Parking card Park + Ride
    - Parking card Priority
    - Shuttle Bus Dronten CS - Festival
    - Tranfers from major train stations in The Netherlands
    - National organised bus trips
    - International organised bus trips
    - Festival Locker Weekend - Regular
    - Festival Locker Weekend - Large
    - Camping Locker 4 days - Regular
    - Camping Locker 4 days - Large
    - Camping Locker 4 days - Extra Large
    - Breakfast boxes

    How much will fit in a locker?

    • The regular lockers are 30 x 22 x 45 cm and can fit 2 jackets or 1 jacket and a small bag
    • The large lockers are 30 x 32 x 45 cm and can fit 4 jackets or 3 jackets and a big bag
    • The extra large lockers are 60 x 35 x 45 cm and can fit multiple jackets, bags and possibly a small trolley

    I see a lot of transfers, what is the difference between the transfers in the ticket shop?

    In the ticket shop, you will find a matrix that explains which transfer options are available for your situation. You can find more information about the different transfer options on our website. Below, you will find a short explanation of the transfer options.

    Transfers going from Amsterdam CS, Utrecht CS and Schiphol to Defqon.1 are available on Thursday and Friday. The return journey will take place on a monday. Therefore, these transfers are exclusively available for Weekend visitors.

    Transfers shown at the organised bus transport – Dutch bus are transfers from different places in the Netherlands. These buses are available on different days. Please pay attention to which arrival and departure day you select.  

    Transfers shown at the organised bus transport – international buses are buses from different countries. These buses are available on different days, please pay attention to which arrival and departure day you select.  

    Shuttle bus Dronten to Defqon.1 . The shuttle bus is only available for those in possession of a Defqon.1 Weekend Ticket! This is a shuttle bus ticket for transfer between Dronten train station and the festival site.

    Park + Ride - This parking ticket is for a remote parking and has a shuttle bus transfer to and from the Defqon.1 festival site included, which will transfer you over a private route and will avoid traffic jams. The P+R ticket is only available for those in possesion of a Weekend Ticket!

    My overview doesn’t show all my orders, what do I need to do?

    Please make sure you're logged in with the email address that you've used to purchase your ticket order. In case this isn't working, you can add the order number found in the confirmation e-mail from Paylogic. It contains 9 digits and starts with a 1.

    My order number can not be found, what can I do?

    Please start by checking if the order is completed in the account of one of your friends. If you still cannot find the right order please check:

    - The email you received from Paylogic
    - That you log in with the email from the mainbooker
    - Still can't find your order number? Please contact Paylogic for general ticket orders and travel@q-dance.com for Travel orders. 

    What is the Park + Ride option?

    The Defqon.1 Park + Ride. An affordable parking option close to the festival grounds including a dedicated Park + Ride bus to and from Defqon.1. These buses have their own dedicated routing on a private road, meaning there’s clear passage to and from the festival grounds and you won't get stuck in traffic.

    Everyone who makes use of the Park + Ride instantly gets access to campsites 1-4 through the Bus Entrance. Please note that the Park + Ride option is only for weekend visitors.

      What is the Park + Ride shuttle schedule?

      You can always go back and forth to your car which is parked on the Park + Ride off-site parking. The schedule is as follows:

      Thursday June 27th: 09:00 – 21:00
      Friday June 28th & Saturday June 29th: Limited availability
      Sunday June 30th: 10:00 – 01:00
      Monday July 1st: 09:00 – 14:00

        How much luggage can I bring on the P+R shuttle?

        Besides the limitation on drinks - 4.5 litres per person, no more than 15% alcohol - you are allowed to bring one big suitcase and a backpack per person. Unfortunately it is not allowed to bring handcarts on the P+R shuttle bus, due to its capacity.

        What's the shuttlebus schedule?

        Dronten to Defqon.1

        - Thursday June 27th 10:00 – 20:00
        - Friday June 28th 08:00 – 14:00

        Defqon.1 to Dronten

        - Sunday June 30th 19:00 – 23:00
        - Monday July 1st 09:00 – 15:00

        How about bus transfers to Defqon.1 and back?

        On Thursday and Friday, transfers from Central Station (CS) Amsterdam, Amsterdam Schiphol and Central Station (CS) Utrecht will be available. These transfers are set for Thursday or Friday and will go back on Monday. The departure days and times are set in advance and cannot be changed. They are shown in the purchase process.

        How about the daily shuttle bus for park accomodations and hotel transfers?

        Bus Transfers:

        The park and hotel packages include a transfer or shuttle to and from Defqon.1. Please read the information below your booked accommodation to find out all the information regarding your transfer or shuttle. We strive to get you to- and from Defqon.1 as fast as possible, in case of heavy traffic delays can occur.

        Park:

        Each park package includes a daily shuttle bus from and to Defqon.1 for each person. Please download your transfer voucher before checking in at the reception, you need this to collect your wristband for the shuttle bus service. When leaving the Holy Grounds, please follow the 'Bus Exit' sign to find your bus. 

        Hotel:

        Each hotel package includes a return transfer on Saturday doe each person. The other days are not included in the package, these transfers can be purchased separately. Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher, the extra transfers are shown under items on your transfer voucher. You will receive the transfer times 2 weeks prior to Defqon.1 by e-mail, please check your spam inbox and read the transfer e-mail carefully. Please keep in mind that there are fixed transfer times, if you don't make it on time to the transfer bus, Q-dance Travel cannot arrange any substitute transportation or provide refunds. After Defqon.1 please follow the ‘Bus Exit’ sign to find your bus again. 

        Organised transfer:

        Did you purchase a transfer? Please download and bring your ticket and show it when entering the bus. Your pickup location will be announced 3 weeks prior to the event by email.


        Can I change my transfer day to and/or from Defqon.1?

        It is not possible to change the day or time of the transfer you have chosen with your initial purchase.

        Can I change my transfer time to and/or from Defqon.1?

        It is not possible to change the day or time of the transfer you have chosen with your initial purchase.

        Can I transfer with another transfer than I booked?

        It is not possible to choose another transfer than the one you've booked. 

        Can I go back on another day than Monday?

        No, the transfer does not go back on other days. 

        Can I have different pick-up and drop-off locations?

        It is not possible to have different locations. So, if you choose Amsterdam Schiphol, you will go from and back to Amsterdam Schiphol. 

        I missed my transfer, what can I do?

        Please contact us at our emergency number, so we can double-check for you if the transfer has left. If the transfer left, we, unfortunately, cannot arrange other transportation for you. 

        What is the pick-up location?

        We will let you know a couple of weeks in advance of Defqon.1 where your bus will be standing.  

        What do I need to get on the bus?

        Please make sure to download your latest confirmation. This confirmation will show the purchase of the bus transfer.  

        How can I ask a question regarding my International bus transfer?

        If you have any questions regarding the international bus transfers, please contact travel@q-dance.com.  

        How can I ask a question regarding my Dutch bus transfer?

        If you have any questions regarding the national bus transfers, please contact Partybussen via https://www.partybussen.nl/contact or check your confirmation e-mail.  

        How can I ask a question regarding the Dronten shuttlebus?

        If you have any questions regarding the bus shuttle from Dronten, please contact info@q-dance.com

        How can I ask a question regarding the P+R shuttlebus?

        If you have any questions regarding the shuttles running to and from the P+R location, please contact info@q-dance.com

        Are there any transfers going to and from the hotel that I booked through a Travel Package?

        Each hotel package includes a return transfer on Saturday per person. The other days are not included in the package, these transfers can be purchased separately. Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher by default, any extra transfers you may have purchased will be shown under 'items' on your transfer voucher. The hotel transfers will run on set times, communicated 2 weeks prior to Defqon.1.

        What is the difference between priority weekend parking cards and regular weekend parking cards?

        Priority weekend parking cards are parking spaces directly at the entrance of the campsite, so a more favorable location and not so far away by walking to the festival. Be aware you can't camp at campsite 0. You can find a spot at one of other fields nearby.

        Regular weekend parking cards are placed further away, which means it will be a longer walk to get to the festival and your Campground. The regular weekend parking cards guarantee you a camping spot on Campgrounds 5 or 6.

        Am I allowed to bring my car trailer to the Defqon.1 parking?

        No, it is not allowed to bring your car trailer to the Defqon.1 parking. This is also not possible when you're in possession of a Premium Parking ticket. On the other hand, it is allowed to bring a Volkswagen Van. 

        What's the maximum height to park your car in the parking lots?

        We strongly recommend traveling to Defqon.1 with cars that have a height of less than 1.90 meters. Cars above this height are not able to park on the normal parking terrain and are therefore referred by the parking attendants to park in another designated area. From there, you will have to walk a longer distance to the entrance of Defqon.1. The maximum dimensions for the solar-carport area is: 4.4 meters length, 1,90 meter width, and 1,90 meter height.


        These maximum dimensions do not apply to the Priority Weekend Parking at campsite 0 and the Defqon.1 Park & Ride option. With Priority Parking, you will enter campsite 0 directly, and everyone using the Park & Ride will instantly gain access to campsites 1-4 through the Bus Entrance.

        Are there any charging stations available for electric cars?

        No, we do not offer any charging stations at the Defqon.1 Parking area.

        The Release

        When will The Release take place?

        The Release took place on March 28th from 20:00 until 21:00 CET on Q-dance Network and YouTube. 

        Can I re-watch The Release?

        Yes! After the livestream, you can watch The Release whenever you want and as many times as you would like. The entire show will be available for everyone on Q-dance Network and YouTube.

        What can I expect from The Release?

        The Release is the ultimate way to prepare yourself for Defqon.1 2024 | Power of the Tribe. Together with our hosts Audiofreq, E-Life, and Stephanie Magic, we unleash everything Defqon.1 2024 has to offer, featuring:
        - The world premiere of the Defqon.1 2024 anthem
        - The complete 4-day line-up
        - The artists reveals of The Spotlight at the RED, BLACK and The Opening Ceremony
        - Highlights and more

        DEDIQATED Membership

        What do I get with a DEDIQATED Membership?

        • - Early access to ticket sales.
        • - Access to Q-dance Network, including watching livesets ad-free and with a choice between video or only audio.
        • - Access to all livestreams of Q-dance, including the full 4 days of madness of Defqon.1.
        • - Free opportunities to participate in the raffles.
        • - Special discounts on experiences, which are ways to enhance the adventure of the Q-dance events.
        • - Early and unique Q-dance Network content

        How do I view the livestream as a DEDIQATED Member?

        There are two ways to view the livestream:

          • Via the Q-dance app. The days before we enter the Holy Grounds the Q-dance app will be placed into Defqon.1 mode. Just click on the stage you want to see and the livestream starts. 
          • Via the Q-dance website. Go to Q-dance Network and select the stage you want to see.
        • - Within the livestream, you can also switch between stages and checkout the timetable
        • - The RED, BLUE, BLACK and UV will stream video livestreams
        • - The YELLOW, INDIGO, MAGENTA, GOLD, SILVER, GREEN, ORANGE and PURPLE will stream audio livestreams.

        What’s the difference between a monthly and annual DEDIQATED Membership?

        • - A monthly membership costs 4,99 EUR a month
        • - An annual membership costs 49,99 EUR a year
        • - You can stop your monthly membership anytime, even during the first month.
        • - Apart from this, the same privileges apply on both membership types.

        How do I cancel my DEDIQATED Membership?

        There are two ways to cancel your membership:

          • In the Q-dance app. On the home screen, click on your avatar in the top left. Select “membership” and “delete” to stop your membership. 
          • On the Q-dance website. On the home page, click on “My Membership” in the index on the left en click on “delete” to stop your membership.

        If you subscribed to a DEDIQATED Membership via the Apple App Store or Google Play Store, you have to stop your membership there.

        I couldn’t stop my membership before, why can I do this now?

        We agree things haven’t always been easy and we regret this. That’s why we’ve been working hard to fix the problems you encountered. If you became a DEDIQATED Member with us, you can now quit in a few steps. Just as easy as 1, 2 3…

        I’m DEDIQATED, but I can’t delete my Q-dance account. What’s up?

        Because you’re DEDIQATED and you pay upfront, you still have the right to all the DEDIQATED privileges for the term you paid for. However, if we delete your Q-dance account, you can't use these anymore. That’s why we need your approval via our Customer Support, to make sure you understand the consequences and accept the fact that you lose your remaining access to the DEDIQATED privileges.