General info

When will Defqon.1 2024 take place?

We proudly present Defqon.1 Weekend Festival: 4 days of power from June 27th till June 30th 2024! 

Where does Defqon.1 2024 take place?

Defqon.1 takes place at

Evenemententerrein Biddinghuizen
Spijkweg 30, Biddinghuizen
The Netherlands

What are the festival times?

Thursday from 17:30 until 23:00 CEST
Friday from 11:00 until 23:00 CEST
Saturday from 11:00 until 23:00 CEST
Sunday from 11:00 until 23:00 CEST

Where can I find the line-up?

You can check out the complete 4 day line-up of Defqon.1 Power of the Tribe via the button below. 

Is it possible to visit Defqon.1 from Friday till Sunday?

3-day Weekend Tickets aren't available. A Weekend Ticket always grants you access to all 4 days of power at Defqon.1. It is of course possible to join Defqon.1 from Friday onwards with a Weekend Ticket, in case you can't make it on Thursday.

What is the minimum age to enter the event?

The minimum age for visiting Defqon.1 is 18 years. There will be strict age and identity checks at the entrance, make sure you bring your ID (drivers license, ID, passport).  

A copy of your ID is not valid. 

What is the policy on drugs at Defqon.1?

The drugs policy at Defqon.1 is zero-tolerance. This means that all types of drugs are prohibited. This also includes weed and hash. If drugs are found, you will be handed over to the police.

Are there three-day Weekend Tickets available?

No, there is only one kind of Weekend Ticket available (both Regular and Premium) which grants you access to all 4 days of power (from Thursday till Sunday). Day tickets will be available for Friday, Saturday and Sunday.

What kind of tickets are available?

There are multiple ways to join Defqon.1:

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets [SOLD OUT]
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Ticket [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are also available in the Defqon.1 shop.

Are you offering wheelchairs for rent at Defqon.1?

No, we're not offering any options to rent a wheelchair at Defqon.1

What are the sizes of the entrances at the Festival Grounds?

The entrance gates are all 1 meter wide. All entrances will be paved.

Are there any special parking spots for disabled visitors?

Yes, there are. You can enter the Regular Parking field and ask one of the traffic wardens. They will refer you to the disabled parking spaces. You can find the information about all the facilities we offer for disabled visitors in the 'All You Need To Know' at 'Preparing your trip'.

Are there toilets available for people with any disability?

Yes, we're offering showers and toilets for disabled visitors. Please visit our info point, one of our camping stewards will assist you to the right place. You can find the information about all the facilities we offer for disabled visitors in the 'All You Need To Know' at 'Preparing your trip'.

How many drinks can I bring to the campsite?

You can bring in a maximum of 4,5 liters per person for soft drinks and drinks that contain less than 14,5% alcohol.

Can I work at Defqon.1?

Yes, it's possible to work at Defqon.1 through one of our partners below: 
- If you're interested in working a bar shift, you can send an email to info@solideventcrew.com  
- If you're interested in volunteering at Defqon.1 festival, you can send an email to volunteers@revolutionfoundation.nl  

We are offering several packages, consisting of different kinds of activities whereby you can work at the festival grounds. Pick one that suits your party schedule and stay at the specially designated Revolution Camping area together with the whole team from June 27th until July 1st. You can apply via the website of Revolution. Still have other questions? You can reach out to volunteers@revolutionfoundation.nl 

Can I re-watch The Warming-up?

Yes! You can watch The Warming-up whenever you want and as many times as you would like. The entire show will be available for everyone on Q-dance Network and YouTube.

Tickets

What kind of tickets are available?

There are multiple ways to join Defqon.1:

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets [SOLD OUT]
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Ticket [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are available in the Defqon.1 shop.

When can I personalize my ticket?

It's now possible to personalize and download your Defqon.1 2024 tickets. All the main buyers have received an email about this or you can use the button below.

Can I sell or buy my tickets via Ticketswap?

Yes, it is now possible to sell or buy tickets via Ticketswap. Please note that you cannot sell or buy Travel & Stay Packages via Ticketswap. We do not recommend buying tickets through platforms other than our ticketshop or Ticketswap. Q-dance is not responsible if you purchase fake or second-hand tickets.

When do I receive my tickets?

It's now possible to personalize and download your Defqon.1 2024 tickets. All the main buyers have received an email about this or you can use the button below.

What is the Waiting List?

The Waiting List offers you the opportunity to get your hands on sold out tickets in case these become available again due to a variety of reasons. By registering yourself, you have a chance at getting your hands on tickets that have become available again. You will receive an email when your preferred ticket is available. Keep in mind that you’ll need to complete your order within 72 hours. First come is first served. 

Where can I order add-ons?

Add-ons as parking tickets, lockers and bus tickets are available in the steps after the Travel & Stay step in the ticketprocess. Have you already purchased tickets in a previous transaction and you would like to add add-ons such as parking tickets and lockers? You can visit the ticketshop and click 'Add products to a previous order'.

How many tickets am I able to purchase in one order?

During the DEDIQATED Sale, you will be able to buy 4 tickets per order. You can purchase 9 tickets per order during the General Sale.

Exception to the above is when you buy tickets in combination with a Travel & Stay Package. The maximum amount of tickets you can buy with a Travel & Stay Package is the maximum amount of occupants of your purchsed accommodation. For example, if you purchase a 20 person Friends Camp, you can also purchse 20 tickets. 

What is included with a Weekend Ticket?

With a Defqon.1 Weekend Ticket, you'll get access to all 4 days of power, allowing you to explore both the Holy Grounds and the Camping Grounds to the fullest. A Weekend Ticket always includes access to the Camping Grounds, including The Wasted Lands. All you need to do is bring your own tent, or you can always upgrade your stay with one of the Travel & Stay Packages. Summarized, a Weekend Ticket includes:

  • - Access to the Camping Grounds 
  • - Access to The Wasted Lands
  • - The Gathering on Thursday
  • - Friday
  • - Saturday
  • - Sunday
  • - Monday check-out

Are there spread-payment option available?

Yes, we offer spread payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.

Which payment methods are available?

Here is a list of all payment methods:

  • iDEAL = NL
  • Bancontact = BE
  • Sofort = AT, BE, CH, DE
  • Klarna = AT, BE, DK, EE, FI, FR, DE, GR, IE, IT, LV, LT, NO, SK, SL, ES, SE, GB, US, NL
  • Maestro = every country
  • MasterCard = every country
  • VISA = every country

My payment is still pending, what can I do?

When your payment is still pending, Paylogic is still processing your payment. If your payment is still pending after 30 minutes, please contact Paylogic via the button below. Don't forget to mention your email address so they can provide you with the best possible service.

I haven't received my confirmation email, what can I do?

It could take a couple of minutes before you receive your confirmation mail. Please be aware that this email could also end up in your spam inbox. Still haven't received anything? Please contact Paylogic through customerservice.paylogic.com, they are able to check more specifications of your order. 

How can I change the name on my ticket?

You can change the name of the ticket(s) in your order through the Paylogic MyOrder page.

Please note that the new order will always be on the name of the main buyer of the original order. Also, the name change will be paid by the main buyer of the original order.

To change the name on your ticket, please follow these steps:
1. Go to the MyOrder page via de 'Manage order' button in the confirmation mail
2. Select 'Name Change'
3. Fill in the email address of new attendee
4. Proceed to check out ( name change request is sent upon checkout completion)
5. New attendee can personalise new ticket through the button in the invite email

Please be aware that there is a fee of 5,- to use the Name Change Tool.

Does my Travel & Stay Package include tickets?

You have to select a ticket option while completing your Travel & Stay order. You first select the number of tickets. Thereafter, you select the kind of tickets (for example, a Weekend Ticket). After the Travel Sale on October 24th, it will also be possible to buy a Travel & Stay Package without a ticket. Please select the option 'no ticket'. 

Waiting List

What is the Waiting List?

The Waiting List offers you the opportunity to get your hands on sold out tickets in case these become available again due to a variety of reasons. By registering yourself, you have a chance at getting your hands on tickets that have become available again. You will receive an email when your preferred ticket is available. Keep in mind that you’ll need to complete your order within 72 hours. First come is first served. 

Where do I sign up for the Waiting List?

You can register yourself to the Waiting List via the button below. 

Does the Waiting List guarantees me tickets?

No, the Waiting List doesn’t guarantee you tickets. You can submit to the Waiting List for free, but be aware that it doesn't guarantee you tickets. First come is first served, so don't wait too long! 

Do I already have to pay my order when I submit myself to the Waiting List?

No. You can subscribe to the Waiting List for free. You will receive an email when the tickets of your preference will become available again. From this moment, you will have 72 hours to complete (and pay) your order.

Do I receive a confirmation email after I submit myself to the Waiting List?

Yes. You will receive a confirmation email after you submit yourself to the Waiting List. Please also check your spam inbox, the email could end up in there. From this moment, you will have 72 hours to complete your order. 

Is Defqon.1 sold out?

No, Defqon.1 2024 is not completely sold out yet, Friday Tickets are still available via the button below. You can register yourself for the Waiting List in case your preferred tickets are no longer available.

- Weekend Tickets (4 days) [SOLD OUT]
- Friday Tickets
- Saturday Tickets [SOLD OUT]
- Sunday Tickets [SOLD OUT]
- Premium Weekend Tickets (4 days) [SOLD OUT]
- Premium Friday Tickets [SOLD OUT]
- Premium Saturday Tickets [SOLD OUT]
- Premium Sunday Tickets [SOLD OUT]

Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses are available in the Defqon.1 shop.

Will Priority Parking Cards become available again through the Waiting List?

No, there is no chance of obtaining a Priority Parking Card when registering for the Waiting List. The Waiting List only applies to sold-out ticket types.

Travel & Stay

I have a disability, can I still purchase a Defqon.1 Travel & Stay Package?

Please contact travel@q-dance.com, then we will do our best to find a suitable accommodation for you!


You can find the information about all the facilities we offer for disabled visitors in the 'All You Need To Know' at 'Preparing your trip'. 

Can I book extra items with my Travel & Stay Package, such as breakfast?

Breakfast and other extra items can be pre-ordered during the booking process! Forgot to add your breakfast or another extra item? Please visit the shop again to add the extra item to your booking or contact us at travel@q-dance.com and we will do our best to help you out!

I can't find my order number, what can I do?

Please start by checking if the order is completed in the account. If you still cannot find the right order, please contact travel@q-dance.com and we’re more than happy to help.

My account doesn’t show my original booking, which order number do I need to fill in?

You need to add the order number found in the confirmation email from Paylogic. It contains 9 digits and starts with a 1. 

Are there any shuttles going to and from Landal Veluwemeer, Molecaten Flevoland, Europarcs Bad Hoophuizen or Europarcs De IJssel Eilanden?

Each park package includes a daily shuttle bus from and to Defqon.1 for each person. The shuttle will run multiple times per day and will continue until 02:00 AM. Please keep in mind that at the end of each day of Defqon.1 the shuttle can be crowded, so it is possible that you need to wait a little while. All the transfer times will be displayed at every park.

Please download your transfer voucher before checking in at the reception of the park where you are staying, you need this to collect the needed wristband for the shuttle bus.

Are there any transfers going to and from the hotel that I booked with a Travel & Stay Package?

Each hotel package includes a return transfer on Saturday per person. The other days are not included in the package, these transfers can be purchased separately. The transfers go towards Defqon.1 and back to the hotel once a day.

Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher by default, any extra transfers you may have purchased will be shown under 'items' on your transfer voucher. The hotel transfers will run at set times, communicated 2 weeks prior to Defqon.1.

Are there any bus tranfsers on Friday from and to Defqon.1?

Separate transfers are not offered for Friday. Only international transfers, hotel transfers and park transfers are available. For more info, check the webshop for all the available transfer options.

When will I receive the transfer times?

You will receive the transfer times 2 weeks prior to Defqon.1 by email. Please check your spam inbox and read the transfer email carefully. Please keep in mind that there are fixed transfer times, if you don't make it on time to the transfer bus, Q-dance Travel cannot arrange any substitute transportation or provide refunds.

Can my friends join me at my pre-booked accommodation with their own tent?

No, both The Highlands and The Sanctuary are only open for guests with a booked accommodation. People with a bring-your-own tent cannot join you at The Highlands or The Sanctuary.

Can I resell my Travel & Stay Package?

You cannot resell your Travel & Stay Package via Ticketswap. However, we can change the name on an order (administrations costs of €32,50 are applicable to a name change). Please send your request to travel@q-dance.com. Adjustments can be requested until Junst 1st, 2024.

What is The Highlands?

The Highlands is a part of our Defqon.1 Campground which offers a real Defqon.1 experience. Enjoy free shower facilities, a big chill area with free charging stations to recharge your devices and many more perks. Gather all your fellow Warriors and join us in one of the pre-setup accommodations.

The Highlands has a variety of different accommodations, such as the well-known Defqon.1 Tent and the Defqon.1 Pyramid that become yours to keep after the weekend. Prefer even more comfort? Check out The Pampus or The Boss Tent for you and your friends or spend this weekend in one of our Tipis. The Highlands is only accessible for people who have an accommodation there.

Can my friends visit me at The Highlands if they haven't booked an accommodation there?

No, The Highlands is only accessible if you booked an accommodation on this campground.

Can my friends visit me at The Highlands if they have booked an accommodation on The Sanctuary?

No, The Highlands is only accessible if you booked an accommodation on this campground.

What is The Sanctuary?

The Sanctuary is a part of the campground filled with pure luxury. Here you’ll find our most luxurious accommodations and facilities. The spacious area has a large chill area with a food area, fire pit, Wi-Fi, separate sanitary facilities and a 24-hour service desk.

No stress about your electronics, each package at The Sanctuary comes with electricity in your accommodation! Go for a breakfast pick-up box, the make-up artist or the hairdresser! Besides all of this, you will also have access to our free wellness area with hot tubs and a sauna or get completely relaxed with one of the massages. This is the perfect location to chill before the start of your day! The Sanctuary is only accessible for people who have an accommodation there.

If you go for the ultimate stay at The Sanctuary, you will be the first to be able to add Priority Parking to your package to ensure a smooth experience. So, treat yourself to a Sanctuary Package and go all out.

Can my friends visit me at The Sanctuary if they haven't booked an accommodation there?

No, The Sanctuary is only accessible if you booked an accommodation on this campground.

Can my friends visit me at The Sanctuary if they have booked an accommodation on The Highlands?

If you have booked an accommodation on The Highlands you will not have access to The Sanctuary.

Can my friends join me at my pre-setup accommodation with their own tents?

No, both The Highlands and The Sanctuary are only accessible for guests with a booked accommodation. People with a bring-your-own tent cannot place their tent at The Highlands or The Sanctuary or visit you at The Highlands or The Sanctuary. 

My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?

No, The Friends Camp is only accessible if you booked The Friends Camp Package.

Can you go to The Friends Camp, The Sanctuary or The Highlands with a Regular Parking Card?

Yes, a Regular Parking Card gives you access to these Camping Grounds if you have booked an accommodation or a spot at The Sanctuary, The Highlands or The Friends Camp.

Can I take my booked tent home?

The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1 2024. Other tents are rental accommodations and cannot be taken home. 

What does the surcharge in my booking mean?

The package price is based on the accommodation with full occupancy. A surcharge is applied when you have not selected the maximum number of persons to join you in the accommodation. For example, a surcharge applies when you select 3 persons for a 4-person accommodation. The surcharge is not the same as the accommodation deposit and will not be refunded after departure. Still in doubt? Email your question to travel@q-dance.com.

I want to go to Defqon.1 but not for the whole weekend, which package can I book?

The hotel packages are the best option if you want to go for one or multiple days. All the other accommodations can only be booked from Thursday until Monday.  

Do I have to pay a deposit?

For several accommodations, a deposit must be paid online in advance. Each deposit amount is mentioned on the webpage of the accommodation. If this applies to your booked accommodation, you will receive a separate email approximately 3 weeks prior to Defqon.1 2024. Please keep an eye on your spam as well! The deposit cannot be paid on-site. The check-in can only proceed after the deposit has been fully paid, so please pay on time. 

My friends later decided to go to Defqon.1 as well. Can I add someone to my booking?

It is possible to add someone to your booking if your accommodation isn’t fully occupied and if there are still Defqon.1 Weekend Tickets available.

You can email travel@q-dance.com with your order number and the amount of people you would like to add to your booking. Please note that an administrational fee of €32,50 applies to changing bookings.

Can I cancel my order free of charge?

You can cancel your booking during the lawful period according to Dutch consumer law. After this period, it is unfortunately no longer possible to cancel your booking free of charge. 

I am trying to book an accommodation, but it appears to be sold out?

It can be that the accommodation that you desire is sold out, but it can also be that some people are finalizing their booking. Please see if you can find an alternative to your wishes and remember to become a DEDIQATED Member and be one of the first for the next edition.   

Will there be a spread-payment option available?

Yes, we offer spread-payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.

How can I register an organized bus trip?

Planning to travel to the Holy Grounds by an organized bus trip? Register your bus for you and your friends by clicking on the button below and experience all the benefits such as a free drop-off. Be aware that this has to be an organized bus trip, so for example, by a touring car. It's not possible to register a bus which is rented by yourself.

Camping

At what time can I check in and what time do I have to check out of my accommodation at the Defqon.1 campsite?

  • Thursday, from 12:00
  • Friday, all day and night
  • Saturday, all day and night
  • Sunday, all day and night 
  • Monday, check out before 12:00

When can I enter the campsite and when do I have to leave?

  • The campsite opens on Thursday 12:00 
  • The campsite closes on Monday 12:00 

How do I get access to the Camping Grounds of Defqon.1?

The Camping Grounds of Defqon.1 are only available in combination with a Weekend Ticket or by booking a Travel & Stay Package which includes a Weekend Ticket. You can also access the Camping Grounds even if you're not staying there, just as long as you are in possession of a Weekend Ticket.

Do I have to buy a camping ticket if I want to stay at the Defqon.1 Camping Grounds?

No, we don't offer separate camping tickets. Access to the Camping Grounds is always and only included with a Weekend Ticket. 

I have a disability, is it possible for me to stay at the Camping Grounds?

Please contact travel@q-dance.com, then we will do our best to find a suitable solution for you!

You can find the information about all the facilities we offer for disabled visitors in the 'All You Need To Know' at 'Preparing your trip'.

What is The Highlands Campground?

The Highlands Campground is a part of our Defqon.1 Campground which offers a real Defqon.1 experience. Enjoy free shower facilities, a restaurant with amazing food and drinks and a big chill area. Gather all your fellow Warriors and join us in one of the pre-setup accommodations. The Highlands Campground has a variety of different accommodations, such as the well-known Defqon.1 Tent and the Defqon.1 Pyramid that become yours to keep after the weekend. Prefer even more comfort? Check out The Pampus or The Boss tent for you and your friends or spend this weekend in one of our Tipi's.

What are my options for breakfast at The Highlands?

Kickstart your morning with a Highlands Grab & Go Breakfast box. Pre-order this 3-day Breakfast (Friday, Saturday & Sunday) in the shop. This Breakfast box is also available in a vegetarian option.

What is The Sanctuary Campground?

The Sanctuary Campground gives honour to its name. This campground is filled with luxurious accommodations, activities and privacy. The spacious area has separate sanitary facilities, a bar, food area, chill area, Wi-Fi and a 24-hour service desk. This is only for the Weekend Warriors who stay at The Sanctuary Campground. No stress about your electronics, each package at The Sanctuary Campground comes with electricity!

Besides all of this, you will also have access to our wellness area, which has sauna's, jacuzzi's and massages, so the perfect location to chill before the start of your Defqon.1 day! There is also access to breakfast, a make-up artist and even a hairdresser!

What are my options for breakfast at The Sanctuary?

Do you prefer to have a relaxing breakfast in front of your accommodation? No problem, you can pre-order a 3-day Breakfast box (also available in a vegetarian option) in the webshop or grab something to eat from our food corner.

    What is The Warrior Meal?

    We bring you a full BBQ-experience to start off your 4 days of madness; The Warrior Meal. The Warrior Meal will take place on Thursday, June 27th from 14:30 – 17:30 and will be a shared dining feast. The perfect preparation for The Gathering (which begins at 18.00).

    The Warrior Meal is an exclusive meal for Sanctuary guests. It must be ordered in advance and cannot be ordered on site, so make sure you add the Warrior Meal to your current order in the Defqon.1 shop. Reservations are subject to availability, there are only a view spots left. 

    Can my friends visit me at The Sanctuary if they haven't booked an accommodation at The Sanctuary?

    No, The Sanctuary is only accessible if you booked an accommodation on this campground.

    My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?

    No, The Friends Camp is only accessible if you booked the Friends Camp Package.

    Can my friends visit me at The Sanctuary if they have booked an accommodation on The Highlands?

    No, The Sanctuary is exclusively accessible for those who have booked an accommodation there.

    Can my friends visit me at The Highlands if they have booked an accommodation on The Sanctuary?

    No, The Highlands is exclusively accessible for those who have booked an accommodation there.

    Can I take my booked tent home?

    The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1. Other tents cannot be taken home.

    I want to go to Defqon.1 for 1 night, can I stay at the campsite?

    You will only have access to the campsite when you have purchased a Weekend Ticket. If you have purchased two consecutive day tickets and you wish to spend the night, please consult our Travel & Stay options to book a hotel.

    I am bringing my own tent, where can I stay?

    Enter the festival through one of the designated campsite entrances and our camping staff will show you where you can set up your tent.

    How many people can stay at a Friends Camp?

    A Friends Camp can be booked for 10 to 50 persons.

    Is it possible to modify the amount of people in my Friends Camp booking, after purchasing?

    Adding people to your Friends Camp is no longer possible.
    If you want to lower the amount of people in your Friends Camp, there are no refunds.

    I have a day ticket, can I access The Wasted Lands?

    No. The Wasted Lands is only accessible for those who have a Weekend Ticket.

    Can I bring a gas stove to the campsite?

    All forms of gas cylinders, fuel (gasoline, diesel, etc.), generator batteries, or dry ice/fuel are no longer allowed on the Defqon.1 Campsites. Be aware that this has changed compared to previous years. This decision has been made on behalf of local government services. 

    Small disposable BBQs are still allowed (BBQ on coal or on small batteries like AA or AAA). There are no charging stations available for electric BBQs or electric kettles.

    Please check the 'All You Need To Know' to see which batteries are allowed and not allowed. You can find this at 'Preparing your trip'.

    Add-ons

    When can I buy add-ons?

    Add-ons such as lockers, bus tickets and parking cards are available from the first sale, in the ticketshop after the Travel & Stay steps.

    Which add-ons can I buy?

    You are able to purchase the following add-ons:

    • Parking cards
    • Lockers
    • Shuttle bus tickets
    • Park + Ride tickets
    • Bus transfers
    • Travel Package add-ons

    Please note that you can only buy add-ons that match with your ticket order. For example: someone with a day ticket cannot buy a shuttle bus ticket. 

    Which add-ons can I buy as a day visitor?

    You can purchase the following items as a day visitor: 

    • Parking card Friday
    • Parking card Saturday
    • Parking card Sunday
    • Festival locker Friday - Regular
    • Festival locker Friday - Large
    • Festival locker Saturday - Regular
    • Festival locker Saturday - Large
    • Festival locker Sunday - Regular
    • Festival locker Sunday - Large

    Which add-ons can I buy as a weekend visitor?

    You can purchase the following items as a weekend visitor:

    • Parking card Camping
      Parking card Park + Ride
      Parking card Priority
      Shuttle bus Dronten CS - Defqon.1
      Tranfers from major train stations in The Netherlands
      National organised bus trips
      International organised bus trips
      Festival locker Weekend - Regular
      Festival locker Weekend - Large
      Camping locker 4 days - Regular
      Camping locker 4 days - Large
      Camping locker 4 days - Extra Large
      Breakfast boxes

    How much will fit in a locker?

    • The regular lockers are 30 x 22 x 45 cm and can fit 2 jackets or 1 jacket and a small bag.
    • The large lockers are 30 x 32 x 45 cm and can fit 4 jackets or 3 jackets and a big bag.
    • The extra large lockers are 60 x 35 x 45 cm and can fit multiple jackets, bags and possibly a small trolley.

    I see a lot of transfers, what is the difference between the transfers?

    In the ticketshop, you will find a matrix that explains which transfer options are available for your situation. You can find more information about the different transfer options on our website. Below, you will find a short explanation of the transfer options.

    Transfers going from Amsterdam CS, Utrecht CS and Schiphol to Defqon.1 are available on Thursday and Friday and will return on Monday. Therefore, these transfers are exclusively available for weekend visitors.

    Transfers shown at the organised bus transport – Dutch bus are transfers from different places in The Netherlands. These buses are available on different days. Please pay attention to which arrival and departure day you select.  

    Transfers shown at the organised bus transport – international buses are buses from different countries. These buses are available on different days, please pay attention to which arrival and departure day you select.  

    Shuttle bus Dronten to Defqon.1. The shuttle bus is only available for those in possession of a Defqon.1 Weekend Ticket. This is a shuttle bus ticket for transfer between Dronten train station and the festivalsite.

    Park + Ride - This parking ticket is for a remote parking and has a shuttle bus transfer to and from the Defqon.1 festivalsite included, which will transfer you over a private route and will avoid traffic jams. The P+R ticket is only available for those in possesion of a Weekend Ticket.

    My overview doesn’t show all my orders, what do I need to do?

    Please make sure you're logged in with the email address that you've used to purchase your ticket order. In case this isn't working, you can add the order number found in the confirmation email from Paylogic. It contains 9 digits and starts with a 1.

    My order number can not be found, what can I do?

    Please start by checking if the order is completed in the account of one of your friends. If you still cannot find the right order please check:

    - The email you received from Paylogic
    - If you're logged in with the email from the mainbooker
    - Still can't find your order number? Please contact Paylogic for general ticket orders and travel@q-dance.com for travel orders. 

    What is the Park + Ride option?

    The Defqon.1 Park + Ride. An affordable parking option close to the festivalsite including a shuttle bus to and from Defqon.1. These buses have their own routing on a private road, meaning there’s clear passage to and from the festivalsite and you won't get stuck in traffic.

    Everyone who makes use of the Park + Ride instantly gets access to campsites 1-4 through the bus entrance. Please note that the Park + Ride option is only for weekend visitors.

      What is the Park + Ride shuttle schedule?

      You can always go back and forth to your car which is parked on the Park + Ride off-site parking. The schedule is as follows:

      Thursday June 27th: 09:00 – 21:00
      Friday June 28th & Saturday June 29th: Limited availability
      Sunday June 30th: 10:00 – 01:00
      Monday July 1st: 09:00 – 14:00

        How much luggage can I bring on the P+R shuttle?

        Besides the limitation on drinks - 4.5 litres per person, no more than 15% alcohol - you are allowed to bring one big suitcase and a backpack per person. Things that can be folded, like a tent or a chair, are also allowed. Unfortunately it is not allowed to bring handcarts on the P+R shuttle bus, due to its capacity.

        What's the Dronten shuttle bus schedule?

        Dronten to Defqon.1

        - Thursday June 27th 10:00 – 20:00
        - Friday June 28th 08:00 – 14:00

        Defqon.1 to Dronten

        - Sunday June 30th 19:00 – 23:00
        - Monday July 1st 08:00 – 15:00

        How about bus transfers to Defqon.1 and back?

        On Thursday and Friday, transfers from Central Station (CS) Amsterdam, Amsterdam Schiphol and Central Station (CS) Utrecht will be available. These transfers are set for Thursday or Friday and will go back on Monday. The departure days and times are set in advance and cannot be changed.

        The schedule is as follows:

        Amsterdam CS to Defqon.1:
        Thursday: 10:00 / 12:00 / 15:00
        Friday: 10:00 / 15:00

        Amsterdam CS to Holiday Parks:
        Thursday: 10:00 / 15:00
        Friday: 10:00 / 15:00

        Utrecht CS to Defqon.1:
        Thursday: 10:00 / 15:00
        Friday: 10:00 / 15:00

        Utrecht CS to Holiday Parks:
        Thursday: 10:00 / 15:00
        Friday: 10:00 / 15:00

        Schiphol to Defqon.1:
        Thursday: 10:00 / 15:00
        Friday: 10:00 / 15:00

        Schiphol to Holiday Parks:
        Thursday: 10:00 / 15:00
        Friday: 10:00 / 15:00

        All buses will return on Monday at 10:00.

        How about the daily shuttle bus for park accomodations and hotel transfers?

        Bus transfers:
        The park and hotel packages include a transfer or shuttle to and from Defqon.1. Please read the information below your booked accommodation to find out all the information regarding your transfer or shuttle. We strive to get you to and from Defqon.1 as fast as possible, in case of heavy traffic delays can occur.

        Park:
        Each park package includes a daily shuttle bus from and to Defqon.1 for each person. Please download your transfer voucher before checking in at the reception, you need this to collect your wristband for the shuttle bus service. When leaving the Holy Grounds, please follow the 'Bus Exit' sign to find your bus. 

        Hotel:
        Each hotel package includes a return transfer on Saturday for each person. The other days are not included in the package, these transfers can be purchased separately. Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher, the extra transfers are shown under items on your transfer voucher. You will receive the transfer times 2 weeks prior to Defqon.1 by email, please check your spam inbox and read the transfer email carefully. Please keep in mind that there are fixed transfer times, if you don't make it on time to the transfer bus, Q-dance Travel cannot arrange any substitute transportation or provide refunds. After Defqon.1 please follow the ‘Bus Exit’ sign to find your bus. 

        Organised transfer:
        Did you purchase a transfer? Please download and bring your ticket and show it when entering the bus. Your pickup location will be announced 3 weeks prior to the event by email.

        Can I change my transfer day to and/or from Defqon.1?

        It is not possible to change the day or time of the transfer you have chosen with your initial purchase.

        Can I change my transfer time to and/or from Defqon.1?

        It is not possible to change the day or time of the transfer you have chosen with your initial purchase.

        Can I transfer with another transfer than I booked?

        It is not possible to choose another transfer than the one you've booked. 

        Can I go back on another day than Monday?

        No, the transfer does not go back on other days. 

        Can I have different pick-up and drop-off locations?

        It is not possible to have different locations. So, if you choose Schiphol Airport, you will go from and back to Schiphol Airport. 

        I missed my transfer, what can I do?

        Please contact us at our emergency number, so we can double-check for you if the transfer has left. If the transfer left, we cannot arrange other transportation for you. 

        What is the pick-up location?

        We will let you know a couple of weeks in advance of Defqon.1 where your bus will be.  

        What do I need to get on the bus?

        Please make sure to download your latest confirmation. This confirmation will show the purchase of the bus transfer.  

        How can I ask a question regarding my international bus transfer?

        If you have any questions regarding the international bus transfers, please contact travel@q-dance.com.  

        How can I ask a question regarding my Dutch bus transfer?

        If you have any questions regarding the national bus transfers, please contact Partybussen via https://www.partybussen.nl/contact or check your confirmation email.  

        How can I ask a question regarding the Dronten shuttlebus?

        If you have any questions regarding the bus shuttle from Dronten, please contact info@q-dance.com

        How can I ask a question regarding the P+R shuttlebus?

        If you have any questions regarding the shuttles running to and from the P+R location, please contact info@q-dance.com

        Are there any transfers going to and from the hotel that I booked through a Travel & Stay Package?

        Each hotel package includes a return transfer on Saturday per person. The other days are not included in the package, these transfers can be purchased separately. Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher by default, any extra transfers you may have purchased will be shown under 'items' on your transfer voucher. The hotel transfers will run on set times, communicated 2 weeks prior to Defqon.1.

        What is the difference between a Priority Parking Card and a Regular Parking Card?

        The Priority Parking is a parking area directly at the entrance of the campsite, so a more favorable location and not so far away by walking to the festival. Be aware you cannot camp at campsite 0 if you did not book an accommodation at The Sanctuary or The Highlands. You can find a spot at one of other fields nearby.

        The Regular Parking is placed further away, which means it will be a longer walk to get to the festival. A Regular Parking Card guarantees you a camping spot on campsites 5 or 6.

        Which vehicles can I travel to Defqon.1 with?

        Be aware we don’t provide any charging points for electric cars.  

        The Defqon.1 parking areas are only meant for cars, so it is not allowed to park your camper, caravans, trailers or big vans there. Small vans are allowed (max. 9 passenger van). 

        It’s also not allowed to sleep in your car or to camp in surrounding areas outside of the Defqon.1 Camping Grounds. 

 

        A solar carport has been installed over the Defqon.1 parking area. Because of this, please note that there are limited dimensions for vehicles parking here.

        What's the maximum height to park your car in the parking areas?

        We strongly recommend traveling to Defqon.1 with cars that have a height of less than 1.90 meters. Cars above this height are not able to park on the normal parking terrain and are therefore referred by the parking attendants to park in another designated area. From there, you will have to walk a longer distance to the entrance of Defqon.1. The maximum dimensions for the solar-carport area is: 4.4 meters length, 1,90 meter width, and 1,90 meter height.


        These maximum dimensions do not apply to the Priority Parking and the Park + Ride.

        Are there any charging stations available for electric cars?

        No, we do not offer any charging stations at the Defqon.1 parking areas.

        DEDIQATED Membership

        What do I get with a DEDIQATED Membership?

        • - Early access to ticket sales.
        • - Access to Q-dance Network, including watching livesets ad-free and with a choice between video or only audio.
        • - Access to all livestreams of Q-dance, including the full 4 days of madness of Defqon.1.
        • - Free opportunities to participate in the raffles.
        • - Special discounts on experiences, which are ways to enhance the adventure of the Q-dance events.
        • - Early and unique Q-dance Network content

        How do I view the livestream as a DEDIQATED Member?

        The RED of Defqon.1 will be video livestreamed on the Q-dance YouTube channel on Friday, Saturday and Sunday. DEDIQATED Members will be able to listen to every stage at Defqon.1 on Q-dance Network from Thursday till Sunday. 

          What’s the difference between a monthly and annual DEDIQATED Membership?

          • - A monthly membership costs 4,99 EUR a month
          • - An annual membership costs 49,99 EUR a year
          • - You can stop your monthly membership anytime, even during the first month
          • - Apart from this, the same privileges apply on both membership types

          How do I cancel my DEDIQATED Membership?

          There are two ways to cancel your membership:

            • In the Q-dance app. On the home screen, click on your avatar in the top left. Select “membership” and “delete” to stop your membership. 
            • On the Q-dance website. On the home page, click on “My Membership” in the index on the left en click on “delete” to stop your membership.

          If you subscribed to a DEDIQATED Membership via the Apple App Store or Google Play Store, you have to stop your membership there.

          I couldn’t stop my membership before, why can I do this now?

          We agree things haven’t always been easy and we regret this. That’s why we’ve been working hard to fix the problems you encountered. If you became a DEDIQATED Member with us, you can now quit in a few steps. Just as easy as 1, 2, 3…

          I’m DEDIQATED, but I can’t delete my Q-dance account. What’s up?

          Because you’re DEDIQATED and you pay upfront, you still have the right to all the DEDIQATED privileges for the term you paid for. However, if we delete your Q-dance account, you can't use these anymore. That’s why we need your approval via our Customer Support, to make sure you understand the consequences and accept the fact that you lose your remaining access to the DEDIQATED privileges.

           

          PREMIUM

          How can I sell my Premium Ticket?

          This year, we have a special gift (which is still a suprise) for those who purchased a Defqon.1 Premium Ticket. 

          Therefore, It's not possible to sell your Defqon.1 Premium Tickets via Ticketswap. In case you won't be able to make it to Defqon.1 this year, we still provide the option to sell your ticket(s). This will be possible through the Defqon.1 Waiting List. Here's how: 

          1. Open your confirmation email and go to 'Manage Order'.
          2. Select your order and choose 'Sell'.
          3. Select the tickets you want to sell and click 'Confirm'.

          Only the main booker of the ticket(s) can return tickets. Did you receive your ticket through a friend in your account? Then you will need to ask that friend to sell your ticket through the account used for the order.

          All main bookers have received an update per email about their order on May 7th. 

          Who will receive the Premium gift?

          Everyone in possession of a Premium Ticket will receive the Premium gift, both day visitors and weekend visitors. This is a Premium gift and therefore not available for those in possession of a regular ticket. Keep in mind that the main booker will receive all gifts in case the order consists of multiple tickets.

          Make sure to double-check your details before submitting your form. If we do not receive your information correctly, we may not be able to send the gift to you.

          I get an error while providing my details for the gift

          Please note that it's only possible to fill in the form once. You will receive an error if you attempt to submit it again.

          The main booker is the only one who needs to provide personal information and has to submit the form. This information applies to all ticket holders on your order. Therefore, you do not need to fill out the form separately for each ticket holder.

          Make sure to double-check your details before submitting your form. If we do not receive your personal information correctly, we may not be able to send the gift to you.

          I have not received an email about how to receive my gift

          Only the main booker will receive an email requesting all necessary information to receive the gift. Please note that you must first personalize all tickets in your order before receiving the email to submit your personal information for the gift.

          If you don't do it soon, we can't guarantee you'll get your exclusive gift on time.

          As the main booker, you've probably got emails from Paylogic about this or you can use the button below. 

          Make sure to double-check your details before submitting your form. If we do not receive your information correctly, we may not be able to send the gift to you.

          If you have multiple orders, how can you order the gift(s)?

          In this case, even if you've purchased multiple orders, you only need to fill in the form once.

          Raffles

          What can I expect from the raffles?

          There are different prizes for each festival day to win. Please be aware you can only participate as a DEDIQATED Member and in possession of a Defqon.1 2024 Festival ticket.

          How can I sign up for the raffles?

          You can find the raffles in the Experiences tab within the Defqon.1 2024 festival mode in the Q-dance app and via the button below. Select a raffle, accept the terms and register. You’ll receive a confirmation email after registering. 

          When will all the raffles be available?

          The raffles are available from the Warming-up, on May 23th. All DEDIQATED Members can participate before the deadline on June 7th, 23:59 CEST. Not a DEDIQATED Member yet? You can still get your membership to participate in the raffles via q-dance.com.

          Do I receive a confirmation after I signed up for a raffle?

          Yes. You’ll receive an order confirmation after 30 minutes.

          Do I need to be a DEDIQATED Member to participate in a raffle?

          Yes. Not a DEDIQATED Member yet? You can still get your membership to participate in the raffles via q-dance.com.

          How can I ask another question about the raffles?

          Reach out to experiences@q-dance.com.

          Experiences

          What can I expect from the experiences?

          Besides the full-on madness the Holy Grounds have to offer, you can add to the adventure with experiences. These are special treatments or other ways to enhance your weekend to your own taste.

          How can I sign up for the experiences?

          You can find the experiences in the Q-dance app and via Defqon1.com. Click on your preferred experiences, where you will be taken to a shop in which you can purchase the experience.

          When will the experiences be available?

          They are available from the Warming-up, on May 23th. New experiences are added in the weeks leading up to Defqon.1.

          Where can I book experiences?

          You can book experiences via the Q-dance app and the button below. Browse through all the possibilities in the Q-dance app, click on the one you like and order it via the shop.

          Can an experience sell-out?

          Yes. As experiences are an exclusive upgrade to your weekend, most of them are limited. So don’t miss out!

          Do I need to pay the experiences before the event?

          Some experiences can only be pre-ordered before Defqon.1 starts, some continue through the weekend. All experiences need to be paid the moment you order them.

          Do I receive a confirmation after I signed up for an experience?

          Yes. You’ll receive an order confirmation from our shop and after a couple of minutes, we’ll send you the QR codes you need to enter the experience.

          How can I ask another question about the experiences?

          Reach out to experiences@q-dance.com.