I requested a ticket refund

I chose a refund. Can I buy tickets for 2027?

Of course. Choosing a refund doesn’t stop you from joining us at the Holy Grounds in 2027. You can buy a ticket during the General Sale, or during the DEDIQATED Sale if you’re a DEDIQATED Member. Tickets are subject to availability.

I kept my festival ticket

I kept my ticket. Do I need to buy another one?

No. If you chose to keep your Defqon.1 2026 ticket for 2027, your spot at the Holy Grounds is already secured. You can book your accommodation and add-ons separately, subject to availability.

Does my kept ticket include my previous accommodation or add-ons?

No. Keeping your ticket secures your festival ticket only. Accommodations, parking, lockers, transfers and other add-ons need to be booked again for 2027, subject to availability.

Has my choice to keep my tickets been confirmed?

We’ll send you a confirmation email before ticket sales for Defqon.1 2027 begin. Your new tickets and personalization instructions will follow in a separate email, so keep an eye on your inbox.

Do I need to personalize my tickets again?

Yes. All tickets for Defqon.1 2027 must be personalized again, including tickets kept from 2026. Follow the instructions in the personalization email when you receive it.

Can I change a kept ticket to a different day or ticket type?

No. The ticket you kept from 2026 cannot be changed to a different day or ticket type for 2027.

The main buyer is no longer attending. Can we still use the tickets?

Yes. Your group can still make the journey. The original main buyer remains responsible for the order and can arrange for the tickets to be personalized by the people attending, even if the main buyer is no longer joining you.

I am not the main buyer. How do I personalize my ticket?

The main buyer can arrange personalization for the people attending. Contact the main buyer and follow the instructions provided once personalization becomes available.

Can I resell a ticket that I kept for 2027?

Yes. Kept tickets can be resold. Details about the resale process and dates will be announced later.

Does keeping my ticket give me early access to buy extra tickets?

Your own ticket for 2027 is secured. If you want to bring more of your fellow Warriors, you can buy extra tickets during the General Sale.

I kept my festival ticket and previously booked accommodation

The information in the previous section also applies to your retained festival ticket.

I booked accommodation for Defqon.1 2026 and kept my ticket. Do I need to book again, and will I get priority?

Yes. Your accommodation for 2026 has been refunded and does not carry over to 2027, so you will need to make a new booking. If you booked Travel & Stay for Defqon.1 2026 and kept your admission ticket for 2027, you will get priority access to book on 8 October. All accommodation types will be available to book, including pre-pitched tents, lodges, Friends Camps, hotels and more.

Eligible bookers will receive an email with instructions. Priority gives you an earlier opportunity to book but does not guarantee availability. Keeping your festival ticket secures your festival admission only.

Can I book an accommodation without buying another admission ticket?

Yes. If your ticket for 2027 is already secured, you can focus on finding your stay. Book an accommodation without buying another admission ticket. 

Ticket sales and availability

Will tickets for Defqon.1 2027 go on sale?

Yes. There will still be a chance to join the tribe in 2027. Many Warriors have already kept their tickets, so the remaining availability is limited. The ticket types offered in the sale will depend on which tickets are still available.

When will the ticket sale take place?

Ticket sales will take place on the following dates:

October 27th Dediqated ticket sale for our Dediqated members will take place.

October 29th Travel & Stay ticket sale

October 31st General Sale

Which ticket types are there?

The ticket types are Weekend Tickets, Friday Tickets, Saturday Tickets, Sunday Tickets and Premium Weekend Tickets. Premium Day Tickets are not available. Only tickets remaining after Warriors chose whether to keep their 2026 tickets will be offered in the sale, so availability may differ by ticket type.

What is included with a Weekend Ticket?

Your Weekend Ticket gives you access to all four days at the Holy Grounds, including The Gathering on Thursday and the festival on Friday, Saturday and Sunday. Access to the Camping Grounds and The Wasted Lands is included, with check-out on Monday. Bring your own tent or book an available Travel & Stay accommodation separately.

Are three-day Weekend Tickets available?

No. A Weekend Ticket covers all four days. If you cannot join us on Thursday, you can arrive on Friday with your Weekend Ticket.

How many tickets can I buy per order?

You can buy up to 4 tickets per order during the DEDIQATED Sale and up to 9 tickets per order during the General Sale. 

Can products sell out before I enter the shop?

Yes. Tickets, accommodations and add-ons are subject to availability. Joining a queue or preparing a wishlist does not guarantee that you will be able to buy your preferred products.

Preparing for the sale and placing your order

How can I prepare for the sale?

Start shaping your Defqon.1 experience with the Wishlist from October 1st. Explore the tickets, accommodations and add-ons, and save your favorites. Once you enter the shop during the sale, you can convert your Wishlist into a shopping basket and continue to checkout.

Do I need a wishlist to place an order?

No. Once you enter the shop, you can also select available products and add them to your basket.

Does my wishlist reserve products?

No. Your Wishlist helps you prepare for the journey, but it does not reserve products or guarantee availability when the sale starts.

How does the queue work?

During the sale, you may enter a queue before accessing the shop. Once it is your turn, you can convert your wishlist or select available products. Access to the shop does not guarantee that your preferred products are still available.

Is there a time limit in the shop?

Yes. A countdown is shown in the top-right corner of the shop. Keep an eye on the time remaining while completing your order.

What if an item in my wishlist has sold out?

You can still check out with the other products that are available. Unfortunately, adding an item to your Wishlist does not make it available to buy once it has sold out.

What should I check before paying?

Check the ticket types, quantities, accommodation and add-ons in your basket. If you already have admission tickets, make sure you only select the additional products you need.

Which payment methods can I use?

The available payment options will be shown at checkout. Options include PayPal, iDEAL/WERO, credit card, Klarna Pay Later and Bancontact.

Travel and Stay

Weekend Warriors, plan your stay together. Before booking, check which tickets and accommodation places everyone in your group needs. All tickets, accommodations and additional places are subject to availability.

Will Travel & Stay accommodations and Friends Camps return?

Yes. From Friends Camps to our other Travel & Stay accommodations, you can once again plan your stay with us. The exact options and package details are to be found in the Defqon.1 2027 Shop. All bookings are subject to availability.

Are admission tickets automatically included in an accommodation booking?

No. Your stay and your admission tickets are separate. If you already have tickets for 2027, you can book accommodation without buying them again. Make sure everyone in your group has an admission ticket, as booking an Accommodation or Friends Camp does not secure those tickets for you.

Can I book accommodation for friends whose tickets are in another order?

Yes. Admission tickets do not all have to be in the same order as the accommodation booking. Access to any personal priority booking round depends on the eligibility for that round.

Can I add another person to my accommodation or Friends Camp later?

This may only be possible up until the maximum amount of people has been reached for your specific Friends Camp.

Can I book accommodation later?

Yes, as long as accommodation is still available. Having an admission ticket does not reserve an accommodation or a place in a Friends Camp.

Can I cancel my booking if I can no longer attend?

No. Bookings cannot be cancelled at your request.

Can I book a shorter stay?

Yes. A hotel package is the option for Warriors visiting for one or more days who do not want to stay the whole weekend. Camping accommodations and cottages are booked for the full weekend, from Thursday until Monday.

Do I need to bring my own camping gear to a Friends Camp?

Yes. Your Friends Camp gives your group a reserved camping area, but camping gear is not included. You can book a pre-setup tent for your Friends Camp or you can bring your own camping gear.

Which tents can I take home after Defqon.1?

The Defqon.1 Pop-up Tent and Defqon.1 Pyramid at The Highlands are yours to take home after the weekend. Other accommodation tents are rental products and must stay on site.

What breakfast options are available at The Highlands and The Sanctuary?

Regular and vegetarian options are available for the three-day breakfast. You can select the available breakfast options when preparing your booking.

Is transport included in my Travel & Stay package?

Camping packages do not include transfers. Holiday park packages include a daily shuttle to and from Defqon.1, operating every hour until 02:00 CEST. Hotel transfers run once per day at fixed times, with the exact departure times shared closer to the event.

Can I use Regular Parking for The Highlands, The Sanctuary or a Friends Camp?

Yes. You can use Regular Parking if you have a booking at The Highlands, The Sanctuary or a Friends Camp. Priority Parking is a more convenient option for guests staying at The Highlands, The Sanctuary or The Basecamp. Your parking ticket does not replace the accommodation booking required for your campground.

Add ons and experiences

Do I need to buy parking, lockers and transfers again?

Yes. Parking, lockers, transfers and other add-ons from 2026 do not carry over. You will need to buy the products you need for 2027 again, subject to availability.

Which extras will be available when the sale opens?

Make your Defqon.1 journey your own. The first extras are expected to include merchandise and a selection of experiences.

Can I buy extra products after buying my ticket?

Yes. You can keep adding to your Defqon.1 experience with the add-ons that are still available. Before buying extras, check what is already included in your accommodation package.

Can someone other than the main buyer purchase add-ons?

Yes. You do not have to be the main buyer of the admission tickets to buy add-ons.

Will bus transport be available?

Yes. You will be able to make the journey with your fellow Warriors by bus again.

Ticket personalisation and Legendary Bracelet

When will I need to personalise my tickets and confirm my address?

The dates and instructions will be shared later. All tickets must be personalised again for 2027, even if they were already personalised for 2026.

Do I need to confirm my address again?

Address confirmation for the Legendary Bracelet will take place later. Further instructions will be shared by email.

Can I change the name on a ticket?

Further information about name changes, how they work and the deadlines will be shared later.

Will the Legendary Bracelet return?

Yes. The Legendary Bracelet returns for the next chapter of Defqon.1 in 2027. More information about personalisation, shipping and collection will follow.

Festival Information

When and where will Defqon.1 2027 take place?

The Holy Grounds await on June 24, 25, 26 and 27, 2027. Defqon.1 takes place at Spijkweg 30, 8256 RJ Biddinghuizen, the Netherlands.

What are the festival opening times?

Thursday: 18:00 to 23:00 CEST.
Friday: 11:00 to 23:00 CEST.
Saturday: 11:00 to 23:00 CEST.
Sunday: 11:00 to 23:00 CEST.

When do the Camping Grounds open and close?

Weekend Warriors can arrive from Thursday at 12:00 CEST. The Camping Grounds close on Monday at 12:00 CEST.

What is the minimum age, and which ID should I bring?

You must be 18 or older to visit Defqon.1. Bring your original passport, identity card or driving licence. Age and identity checks take place at the entrance. A copy of your ID is not accepted.

What is the drugs policy at Defqon.1?

Defqon.1 has a zero-tolerance drugs policy. All types of drugs are prohibited, including weed and hash.

DEDIQATED Membership

What is a DEDIQATED Membership?

A DEDIQATED Membership connects you more deeply to the world of Defqon.1. As a member, you gain early access to ticket sales, receive both editions of the exclusive DEDIQATED Magazine, and unlock unique, once-in-a-lifetime experiences. It’s your ultimate way to experience Defqon.1 and stay part of the inner circle all year round.

DEDIQATED members get:

  • Exclusive DEDIQATED experiences at Defqon.1
  • Discount on Defqon.1 experiences
  • 2x The DEDIQATED Magazine (worth €12,95 each)
  • Epic year-round raffles
  • Early access to limited merchandise collections
  • Early access to Defqon.1 ticket sales
  • Share your voice through DEDIQATED panels & surveys

Become a DEDIQATED member for only €34,99 (per year) and join the inner circle of the harder styles.

What are the perks of being a DEDIQATED Member?

The DEDIQATED Membership comes with many perks, early access to ticket sales,  you’ll also gain entry to exclusive raffles, get access to unforgettable Defqon.1 experiences, and receive both the DEDIQATED Magazine and The Aftermath delivered straight to your doorstep. All this for only €34,99 per year.

RAFFLES

What are raffles?

Raffles are exclusive giveaways for DEDIQATED Members. With raffles, we offer unique experiences for our fans. Members have the opportunity to win prizes such as limited-edition merchandise, backstage tours, meet-and-greets with artists, and more.

How can I sign up for the raffles?

You can sign up for raffles via the raffles page on the Defqon.1 website. Select a raffle, accept the terms, and register. You’ll receive a confirmation e-mail after registering.

When will all the raffles be available?

Each month, new Defqon.1-themed raffles will be available. 

Do I receive a confirmation after signing up for a raffle?

Yes. You’ll receive a confirmation email within 30 minutes.

Do I need to be a DEDIQATED Member to participate in a raffle?

Yes. Not a DEDIQATED Member yet? You can get your membership to participate in the raffles via q-dance.com.

How can I ask another question about the raffles?

Support

My payment failed. What should I do?

Please try your payment again. If money has already been taken from your account but you have not received an order confirmation, contact our Customer Support team so we can help.

I have been charged twice or paid without receiving confirmation. What should I do?

Our Customer Support team is here to help. Contact us so we can check your payment and order. Include the email address used for your purchase and your order number, if you have one.

How can I get help with my order?

Our Customer Support team is here to help you with your order. Have the email address used for your purchase and your order number ready, if available, so we can help you on your way

Merchandise Support

Got merchandise related questions that aren't covered above? You can email us at merchandise@q-dance.com