Frequently asked questions
General info
When will Defqon.1 2023 take place?
We proudly present Defqon.1 Weekend Festival: 4 days of greatness from June 22nd till June 25th in 2023!
Where does Defqon.1 2023 take place?
Defqon.1 takes place at
Evenemententerrein Biddinghuizen
Spijkweg 30, Biddinghuizen
The Netherlands.
What is the line-up?
The line-up will be revealed during Defqon.1 The Release in February. More information will follow later.
When will The Gathering take place?
The Gathering takes place on Thursday June 22nd. Keep in mind that The Gathering can only be experienced with a Weekend Ticket.
Is it possible to visit Defqon.1 from Friday till Sunday?
Unlike last year, 3-day Weekend Tickets aren't available. A Weekend Ticket always grants you access to all 4 days of greatness at Defqon.1. It is of course possible to join Defqon.1 on Friday with a Weekend Ticket, in case you can't make it on Thursday.
Does filling out the wishlist guarantee that I can buy everything that is on my list?
No, the wishlist is no guarantee for buying a ticket. It simply makes sure you already have everything in your cart before the ticketsale starts, so you can check-out immediately. If the products on your list are already sold out before you get to the check-out, you unfortunately missed your shot.
What is the minimum age to enter the event?
The minimum age for visiting Defqon.1 is 18 years. There will be strict age and identity checks at the entrance, thus make sure you bring your ID (drivers license, ID, passport).
(A copy of your ID is not valid).
What is the policy on drugs at Defqon.1?
The drugs policy at Defqon.1 is zero-tolerance. This means that all types of drugs are prohibited. This also includes weed and hash. If drugs are found, you will be handed over to the police.
Are there three-day Weekend Tickets available?
No, there is only one kind of Weekend Ticket available (both regular and premium) which grants you access to all 4 days of greatness (from Thursday till Sunday). Day tickets will be available for Friday, Saturday and Sunday.
What kind of tickets are available?
There are multiple ways to join Defqon.1:
- - Weekend Tickets (4 days)
- - Friday Tickets
- - Saturday Tickets
- - Sunday Tickets
- - Premium Weekend Tickets (4 days)
- - Premium Friday Tickets
- - Premium Saturday Tickets
- - Premium Sunday Tickets
Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses will be available later on.
Tickets
What kind of tickets are available?
There are multiple ways to join Defqon.1:
- - Weekend Tickets (4 days)
- - Friday Tickets
- - Saturday Tickets
- - Sunday Tickets
- - Premium Weekend Tickets (4 days)
- - Premium Friday Tickets
- - Premium Saturday Tickets
- - Premium Sunday Tickets
Every ticket is also available in combination with a Travel & Stay Package. Add-ons such as lockers, parking and shuttle buses will be available later on.
How can I purchase tickets?
The Defqon.1 shop is now officially closed! As promised in The Kick-Off, a limited number of tickets will become available again for those who weren't able to order their tickets in 2022 due to the early ticket sale in October. Because we want everyone to have a fair chance at getting their hands on Defqon.1 tickets, we've reserved a small batch of every ticket type specifically for this sale.
When does the extra sale starts?
The extra ticket sale starts on February 25th (13:00 CET) in the Defqon.1 Shop. DEDIQATED Members will have 24-hour early access (starting on Friday) to the extra ticket sale.
What kind of tickets will be available during the extra sale?
All kinds of regular tickets will become available again in the extra sale. Travel & Stay Packages will become available again as well.
What's the waiting list?
Missed out on tickets for Defqon.1 2023? Enter the official waiting list and be the first to get your hands on sold out tickets in case these become available again due to a variety of reasons. You can let us know in which of the sold out items you're interested. If tickets become available again, you'll have a chance at ordering them. When you're the first waiting on the list, we will get in touch with you if the tickets of your preference are available. First come is first served, so don't wait too long!
Does filling out the wishlist guarantee that I can buy everything that is on my list?
No, the wishlist is no guarantee for buying a ticket. It simply makes sure you already have everything in your cart before the ticketsale starts, so you can check-out immediately. If the products on your list are already sold out before you get to the check-out, you unfortunately missed your shot.
Where can I order additional products?
Additional products as parking tickets, lockers and bus tickets will become available during The Release.
How many tickets am I able to purchase in one order?
For the General sale: 9 tickets
What is included with a Weekend Ticket?
With a Defqon.1 Weekend Ticket, you'll get access to all four days of greatness, allowing you to explore both the Holy Grounds and the Camping Grounds to the fullest. A Weekend Ticket always includes access to the Camping Grounds, including The Wasted Lands. All you need to do is bring your own tent, or you can always upgrade your stay with one of the Travel & Stay Packages. Summarized, a Weekend Ticket includes:
- - Access to the Camping Grounds
- - Access to The Wasted Lands
- - The Gathering on Thursday
- - Fresh Friday
- - Saturday
- - Sunday
- - Monday check-out
Are there spread-payment option available?
Yes, we offer spread payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.
What are the available payment options?
The following payment options are available: Bancontant, Ideal, Klarna, Maestro, Mastercard, Sofort en Visa.
I haven't received my confirmation email, what can I do?
It could take a couple of minutes before you receive your confirmation mail. Please be aware that this email could also end up in your junk folder. Still haven't received anything? Please contact Paylogic, they are able to check more specifications of your order.
When do I receive my tickets?
You will receive your tickets after you've personalized your order. The mainbuyer has received an email about this. You will be able to download your tickets after completing the personalization. Can't find the email? Please also check your junk folder or go directly to this page via the button below. Only the mainbuyer can personalize the order.
Does Defqon.1 have a recycle system?
Yes! At Defqon.1 we find it essential to take care of our Holy Grounds and the planet and hope you will join us in our efforts.
How can I transfer my ticket to someone else?
It is possible to transfer your tickets to someone else via the Paylogic Ticket Transfer Tool. Be aware of the fact that this costs €5 per transfer. Please contact Paylogic when you have other questions about this tool. They can provide you more information.
Does my Travel & Stay package include tickets?
You have to select a ticket option while completing your Travel & Stay order. You first select the number of tickets. Thereafter, you select the kind of tickets (for example, a weekend ticket). It's also possible to buy a Travel & Stay package without a ticket. Please select the option 'no ticket'.
Travel & stay
I have a disability, can I still purchase a Defqon.1 Travel & Stay package?
Please contact travel@q-dance.com, then we will do our best to find a suitable accommodation for you!
Are there still Travel & Stay Packages available?
The Defqon.1 shop is closed at this moment. Travel & Stay Packages will be available again during the extra sale. The extra ticket sale starts on February 25th (13:00 CET) in the Defqon.1 Shop. DEDIQATED Members will have 24-hour early access (starting on Friday) to the extra ticket sale.
Can I book extra items with my travel package, such as breakfast and experiences?
Not at this time. Add-ons will become available in 2023, more information will follow soon.
Are there any transfers going to and from Landal and Molecaten park?
Each park package includes a daily shuttle bus from and to Defqon.1 for each person. The shuttle will run once every hour and will continue until 02:00 AM. Please keep in mind that at the end of each day of Defqon.1 the shuttle can be crowded, so it is possible that you need to wait a little while.
Please download your transfer voucher before checking in at the reception of the park where you are staying, you will need this to receive the needed wristband for the shuttle bus.
Are there any transfers going to and from the hotel that I booked through a travel package?
Each hotel package includes a return transfer on Saturday per person. The other days are not included in the package, these transfers can be purchased separately. Please download your transfer voucher prior to check-in. The Saturday transfer is shown on your transfer voucher by default, any extra transfers you may have purchased will be shown under 'items' on your transfer voucher. The hotel transfers will run on set times, communicated 2 weeks prior to Defqon.1.
When will I receive the transfer times?
You will receive the transfer times 2 weeks prior to Defqon.1 by e-mail. Please check your spam inbox and read the transfer e-mail carefully. Please keep in mind that there are fixed transfer times, if you don't make it on time to the transfer bus, Q-dance Travel cannot arrange any substitute transportation or provide refunds.
Can my friends join me at my pre-booked accommodation with their own tent?
No, both The Highlands Campground and The Sanctuary Campground are only open for guests with a booked accommodation. So, people with a bring-your-own tent cannot join you at The Higlands Campground and/or The Sancturay Campground.
Can I resell my travel package?
You cannot resell your travel package through Ticketswap. However, we can do a name change (€32.50 administration costs), please email us at travel@q-dance.com.
What is The Highlands Campground?
The Highlands Campground is a special area which offers a new experience to your Defqon.1 weekend. Enjoy the free access to shower facilities, a restaurant with amazing food and drinks and lots of sitting and spots where you can chill and hang with your Weekend Warriors. Gather all your friends and join us at the new location. The Highlands Campground has a variety of different tents, such as the well-known Defqon.1 Tent and the new Defqon.1 Pyramid that become yours to keep after the weekend, if you purchase a tent package. Prefer even more comfort? Check out The Pampus or The Boss tent for you and your friends or spend this weekend in one of our Tipi's. All tents are set up for you, so no hassle with setting up. Just check-in and go!
Can my friends visit me at The Highlands Campground if they haven't booked an accommodation at The Highlands Campground?
No, The Highlands Campground is only accessible if you booked an accommodation on this campground.
Can my friends visit me at The Highlands Campground if they have booked an accommodation on The Sanctuary Campground?
People who are staying at The Sanctuary Campground can visit The Highlands Campground.
What is The Sanctuary Campground?
The Sanctuary Campground honors its name. This campground is filled with luxurious accommodations, activities and privacy. The spacious area has separate sanitary facilities, a bar, food area, chill area, Wi-Fi and a 24-hour service desk. This is only for the Weekend Warriors who stay at The Sanctuary Campground. No stress about your electronics, each package at The Sanctuary Campground comes with electricity!
Besides all of this, you will also have access to our Wellness area, which has saunas, jacuzzis and massages, so the perfect location to chill before the start of your Defqon.1 day!
There is also access to breakfast, a make-up artist and even a hairdresser!
Can my friends visit me at The Sanctuary Campground if they haven't booked an accommodation at The Sanctuary Campground?
No, The Sanctuary Campground is only accessible if you booked an accommodation on this campground.
Can my friends visit me at The Sanctuary Campground if they have booked an accommodation on The Highlands Campground?
If you booked an accommodation on the Highlands Campground you will be sharing the restaurant with The Sanctuary Campground, so you can see your friends there! But you will not have access to The Sanctuary Campground accommodations.
My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?
No, The Friends Camp is only accessible if you booked the Friends Camp package.
Can I take my booked tent home?
The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1. Other tents cannot be taken home.
What does the surcharge in my booking mean?
The package price is always based on the cheapest accommodation option when fully occupied. A surcharge is applied when you haven’t selected the cheapest accommodation option, if the cheapest option isn’t available or when the accommodation option isn't fully occupied. The surcharge is not the same as the accommodation deposit and will not be refunded after departure. Still in doubt? Please let us know!
I want to go to Defqon.1 for one night, which accommodation can I book?
The hotel accommodations are available for 1 night. All the other accommodations can only be booked from Thursday till Monday.
Do I have to pay a deposit?
Several accommodations have a deposit. Each deposit amount is mentioned on the webpage of the accommodation. The deposit needs to be paid prior to Defqon.1 and online, you will receive an e-mail about this. All the information regarding the deposit can be found in the confirmation e-mail. Please note that the deposit is not included in the package price.
My friends later decided to go to Defqon.1 as well. Can I add someone to my booking?
It is possible to add someone to your booking if your accommodation isn’t fully occupied and if there are still Defqon 1. Weekend Festival Tickets available.
You can e-mail travel@q-dance.com with your order number and the amount of people you would like to add to your booking. Please note that an administrational fee of €32,50 applies to changing bookings.
Can I cancel my order free of charge?
Unfortunately, it is not possible to partially or completely cancel your booking free of charge. If you decide to cancel your booking, there will be no refund.
I am trying to book an accommodation, but it appears to be sold out?
It can be that the accommodation that you desire is sold out, but it can also be that some people are finalizing their booking. If they do not finish their payment, the accommodation will become available again.
Will there be a spread-payment option available?
Yes, we offer spread-payment options for the following countries: Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Portugal, Great Britain, Greece, Czech Republic, the USA and Australia.
Camping
How do I get access to the Camping of Defqon.1?
The Camping Grounds of Defqon.1 are only available in combination with a Weekend Ticket or by booking a Travel & Stay Package which includes a Weekend Ticket. You can also access the Camping Grounds even if you're not staying there, just as long as you are in possession of a Weekend Ticket.
Do I have to buy a Camping Ticket if I want to stay at the Defqon.1 Camping Grounds?
No, we don't offer separate camping tickets. Access to the Camping Grounds is always and only included with a Weekend Ticket.
I have a disability, is it possible for me to stay at The Camping Grounds?
Please contact travel@q-dance.com, then we will do our best to find a suitable solution for you!
What is The Highlands Campground?
The Highlands Campground is a special area which offers a new experience to your Defqon.1 weekend. Enjoy the free access to shower facilities, a restaurant with amazing food and drinks and lots of sitting and spots where you can chill and hang with your Weekend Warriors. Gather all your friends and join us at the new location. The Highlands Campground has a variety of different tents, such as the well-known Defqon.1 Tent and the new Defqon.1 Pyramid that become yours to keep after the weekend. Prefer even more comfort? Check out The Pampus or The Boss tent for you and your friends or spend this weekend in one of our Tipi's. All tents are set up for you, so no hassle with setting up. Just check-in and go!
What is The Sanctuary Campground?
The Sanctuary Campground gives honour to its name. This campground is filled with luxurious accommodations, activities and privacy. The spacious area has separate sanitary facilities, a bar, food area, chill area, Wi-Fi and a 24-hour service desk. This is only for the Weekend Warriors who stay at The Sanctuary Campground. No stress about your electronics, each package at The Sanctuary Campground comes with electricity!
Besides all of this, you will also have access to our Wellness area, which has sauna's, jacuzzi's and massages, so the perfect location to chill before the start of your Defqon.1 day!
There is also access to breakfast, a make-up artist and even a hairdresser!
Can my friends visit me at The Sanctuary Campground if they haven't booked an accommodation at The Sanctuary Campground?
No, The Sanctuary Campground is only accessible if you booked an accommodation on this campground.
My friends have booked a Friends Camp, can I visit them if I haven't booked a Friends Camp?
No, The Friends Camp is only accessible if you booked the Friends Camp package.
Can my friends visit me at The Sanctuary Campground if they have booked an accommodation on The Highlands Campground?
If you booked an accommodation on the Highlands Campground you will be sharing the restaurant with The Sanctuary Campground, so you can see your friends there! But you will not have access to The Sanctuary Campground accommodations.
Can my friends visit me at The Highlands Campground if they have booked an accommodation on The Sanctuary Campground?
People who are staying at The Sanctuary Campground can visit The Highlands Campground.
Can I take my booked tent home?
The Defqon.1 Tent and The Defqon.1 Pyramid are all yours after Defqon.1. Other tents cannot be taken home.
I want to go to Defqon.1 for 1 night, can I stay at the Camping Grounds?
You will only have access to the Camping Grounds when you have purchased a Weekend Ticket. If you have purchased two consecutive day tickets and you wish to spend the night, please consult our Travel & Stay options to book a hotel.
I am bringing my own tent, where can I stay?
Enter the festival through one of the designated camping entrances and our camping staff will show you where you van set up your tent.
How many people can stay at a Friends Camp?
A Friends Camp has room for 20 to 50 people. You will receive more info on your Friends Camp booking via email.
Is it possible to modify the amount of people in my Friends Camp booking, after purchasing?
It is possible to add people to your Friends Camp booking, up to a maximum of 50 people. Just send an email to travel@q-dance.com and we will arrange this for you. Additional fees and a €32,50 admin fee apply.
If you want to lower the amount of people in your Friends Camp, there are no refunds.
I have a day ticket, can I access The Wasted Lands?
No. The Wasted Lands is only accessible for those who hold a Weekend Ticket.
